Dan Harris | Page 2

Purchased a used vehicle there recently, the transaction went fine .. I was told and shown an invoice for work done on the car before i purchased it. Included was a brake job, new pads and rotors. About 3 d went fine .. I was told and shown an invoice for work done on the car before i purchased it. Included was a brake job, new pads and rotors. About 3 days after i took possesion I noticed the brakes were squeaking, I thought that was unusual so I contacted them through Email. I finally got a response, which was " the work wasn't covered under warranty " really ? Your guys just put them on ! I asked if I had to learn to live with it, response was yes ! How nice Thanks More

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I drove 2 and a half hours to look at 3 different trucks on the lot. Scott and the whole sales team made it very easy for me to make the decision to purchase and have me in a new vehicle for the ride home. on the lot. Scott and the whole sales team made it very easy for me to make the decision to purchase and have me in a new vehicle for the ride home. Lots of inventory to choose. Many lots in Pa. have maybe 1 or 2 and Junction had 9 Canyons to choose from. My wife is driving a Buick Envision and when she is ready I would not be afraid to make the drive again. More

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thank you for a great car shopping/buying experiance. a special call out to our salesperson Gordon who treated us as if we were longtime friends. I look forward to a continued Junction Auto relationship a special call out to our salesperson Gordon who treated us as if we were longtime friends. I look forward to a continued Junction Auto relationship More

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Junction Auto is friendly, helpful, extremely thorough while guiding me through the process of selecting the right car for my needs. Andrew, the consultant I worked with went above and beyond to make sure while guiding me through the process of selecting the right car for my needs. Andrew, the consultant I worked with went above and beyond to make sure I was well informed about my new vehicle. More

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Excellent dealership! Emily was excellent! Very kind, patient and not over bearing! Overall, very helpful. Emily was excellent! Very kind, patient and not over bearing! Overall, very helpful. More

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Mike Butler and Shawn took incredible care of me. I’ve worked with Junction since 2020 when I bought my Ram Rebel (which I love!). I got to know Mike a bit better when I worked with him on Junction I’ve worked with Junction since 2020 when I bought my Ram Rebel (which I love!). I got to know Mike a bit better when I worked with him on Junction’s sponsorship of the Chagrin Valley Jaycees golf outing (thank you!). You have a first class team and have earned a customer for life! Thanks, Chris More

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Their service department is great. This was the first time we bought a car from Junction. Emily was great and very helpful. I just we could have got a little more for our trade but it This was the first time we bought a car from Junction. Emily was great and very helpful. I just we could have got a little more for our trade but it was great. More

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Junction Auto has the best team around! Scott and Matt in sales are excellent examples of top notch customer service. Brandon and his team in Service have always got me in and out quickly Scott and Matt in sales are excellent examples of top notch customer service. Brandon and his team in Service have always got me in and out quickly and efficiently. I highly recommend this dealership for service and purchasing a new vehicle. More

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Junction found the truck I wanted for the price I was willing to pay. Shawn made it happen without me spending hours sitting around bickering about price. I showed up and signed the papers in under an ho willing to pay. Shawn made it happen without me spending hours sitting around bickering about price. I showed up and signed the papers in under an hour and that’s how it should always be. Thanks More

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A top notch experience! Really incredible service! Every person at this dealership was kind, warm, welcoming and knowledgeable. It was such a different buying experience th Really incredible service! Every person at this dealership was kind, warm, welcoming and knowledgeable. It was such a different buying experience than any I’ve had before- so quick, stress free and easy! Genuinely couldn’t say enough great things about Junction. More

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