Dan Carlen | Page 3

ABSOLUTELY PERFECT!!! I've been a customer of Lovering Volvo for 10 years and am on my third car with them. Can't imagine going anywhere else! Dan, Francesca and Scott were PHENOMENAL to work with! Volvo for 10 years and am on my third car with them. Can't imagine going anywhere else! Dan, Francesca and Scott were PHENOMENAL to work with! From there sales and service department to their courtesy ride drivers, I can honestly tell you that they are head and shoulders above the competition and always make me feel like a valued customer. More

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Worked with Rich Metellus to narrow Dow. My used car decision. He was friendly helpful and knowledgeable about the products and low key. He suggested alternatives without pressure. I’d point any frien decision. He was friendly helpful and knowledgeable about the products and low key. He suggested alternatives without pressure. I’d point any friend/family looking for a Volvo his way. More

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Leasing a new car It was really fun working with Michael! He loved showing us all the nifty things the car had He took the time to really explain the advantages of le It was really fun working with Michael! He loved showing us all the nifty things the car had He took the time to really explain the advantages of leasing He really enjoys his work and we really enjoyed him! More

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LOVE my new Volvo XC90 thanks to Lovering Volvo of Nashua! If I could give Lovering Volvo SIX stars I would! What an incredible and hassle free buying experience. My hats off to the Lovering family for truly b If I could give Lovering Volvo SIX stars I would! What an incredible and hassle free buying experience. My hats off to the Lovering family for truly being a place that clearly hires the right people, who do the right thing by the customer. I couldn't be more thrilled over picking up our new 2019 Volvo XC90 Inscription with the color combination and equipment I was looking for. It all started with Richard Johnson, our Sales Advisor who you immediately will fall in love with. We are previous Lovering Volvo customers, and a few months back we were thinking of turning in our lease early, and Richard gave us all the options, and provided guidance on what might be best for us to maximize our value. Turns out a few months later when I called the showroom, Richard remembered me, and even remembered the names of our kids my husband. Not only is that a great memory, but it's someone who actually listens to the customer. Plus, Richard is someone you can have a conversation with and not feel like you are being sold to... we talked about everything from cars to music to family and more. Bottom line is that you need to buy your new Volvo at Lovering and ask for Richard... you won't be dissapointed. Additionally, I can't say enough great things about the Dan Carlen the Sales Manager. Dan also remembered me from my previous visit, and was so laid back and helpful to make all the numbers work. Since I was trading in my full-size 2014 Range Rover Supercharged, I was worried about not getting a fair price for the car, as I baby my cars and knew it was in meticulous condition, so I didn't want to give it away. Dan came back with a very fair number, and there was no need for me to haggle. It was a pain free as a car buying experience can be. Dan is a class act for sure! And finally, Cory Brickley the General Sales Manager was phenomenal when I came in to pick up the car and explained all the documentation, the additional products that were available to me, and he even did all the paperwork for the sale! Talk about being cross trained and knowing how to multi-task, it was clear Cory loves his job. Once again, if you are considering a new or used Volvo, I would not go anywhere else other than Lovering Volvo in Nashua. They truly care about the customer buying experience. More

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Great Experience I have never bought any car from the dealership 1,400 miles away from home. This time I did. When I found this Volvo S60 Polestar, I knew I need to ge I have never bought any car from the dealership 1,400 miles away from home. This time I did. When I found this Volvo S60 Polestar, I knew I need to get this. But it was 1,400 miles away. After several communications, Dan offered an invitation for me. Amazing. There was a xxxx up on the first delivery attempt but not a big issue. A few days later Polestar got ready for delivery. I flew over to somewhat chilly NH from sunshine FL. I got driver(s) picked me up at the Boston Airport. Very nice couple and enjoyed the trip to Nashua. Met Dan and Eric, nice and friendly people. Did test drive and paperwork. Drove off to 1,400 miles test drive back home. After coming back home I felt it was my right decision to buy this Polestar. It was a truly great buying experience. I entertained the whole process. Thank you Dan and Eric and Lovering Volvo Nashua for all the support to make this happen. More

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Great first car purchase! This is my first car purchase ever and I’m very happy to have gotten a beautiful pre owned Volvo at Lovering Volvo! Stephen walked me through the ent This is my first car purchase ever and I’m very happy to have gotten a beautiful pre owned Volvo at Lovering Volvo! Stephen walked me through the entire process from test drive to final purchase. His intimate knowledge of Volvo prouduct and inventory allowed me to quickly narrow down the large selection at my disposal. When it came to negotiating with Stephen and Dan, we were able to walk away with a deal that made us all happy. Lovering has very fair list prices, so don’t be too worried if you aren’t the strongest negotiator (but they will work with you if you work with them, so don’t be afraid to do a bit of back and forth) To top it all off, you can shop, discuss, or relax in the beautiful and recently expanded showroom, complete with coffee and snacks! Very cool Swedish look that is more akin to a high end European coffeehouse than your traditional American car dealer. You’ll love Lovering! More

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Great Experience I've purchased many card from dealerships in the past (15 or more) and my salesperson Richard was by far the most accommodating to my busy schedule. I I've purchased many card from dealerships in the past (15 or more) and my salesperson Richard was by far the most accommodating to my busy schedule. I would highly recommend Lovering in Nashua to anyone looking for a used or new vehicle. More

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Above and Beyond Our family has the good fortune to own a 2005 Volvo XC90 that is going strong. What an amazing SUV!!! When our recall laden Audi Q5 broke down Erik at Our family has the good fortune to own a 2005 Volvo XC90 that is going strong. What an amazing SUV!!! When our recall laden Audi Q5 broke down Erik at Lovering in Nashua took care of everything including locating an XC60 for us to buy at the Lovering in Concord. The service and sale was wonderful and made our buying experience positive. Thanks again Erik, Satisfied Family, Franconia, NH More

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Outstanding experience from Christina and Dan! Christina Ward and Dan Carlen were so great to work with in buying a car from Lovering Volvo. I was traveling 2 hours to look at a specific vehicle w Christina Ward and Dan Carlen were so great to work with in buying a car from Lovering Volvo. I was traveling 2 hours to look at a specific vehicle with the intent to buy, and the details they provided via phone, text and email are what made me willing to make the trip. When I arrived the car was ready to go and as-advertised, which is critical with a used vehicle. They had described the car perfectly and it lived up to the expectation I had. Negotiating was as simple as you'll ever see. I had a bottom line price in front of me within 10 minutes of sitting down after the test drive, and they were fair in negotiations, which only took a few minutes. I would most definitely travel their for our next car, whether it's a new Volvo or a new-to-us used car. More

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