Dale Craig
Dale Craig at Lexus of London
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Dale Craig

Service Advisor

Lexus of London

1065 Wharncliffe Rd S
London, ON N6L 1J9

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5.0
151 Reviews
5.0

151 Reviews

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151 Reviews of Dale Craig

November 23, 2024

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Employee Rating

Lexus service staff continue to be the most efficient, courteous and competent when it comes to unexpected repairs. Thank you Dale and Romeo for your help! More

by MLD
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Romeo Nissan

October 30, 2024

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Jillian is great to work with, professional and communicative. Dale is a super service advisor. More

by JAM LexusRX350
Recommend Dealer
Yes

Other Employees Tagged: Jack Ji, Jillian Cook

October 24, 2024

Dealership Rating
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Romeo stands out for his exceptional customer service and deep vehicle knowledge. His team, especially Dale Craig, consistently goes above and beyond, making every visit a great experience. Thanks to them, m More

by Amer
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Romeo Nissan, Shanna McQuarrie

October 06, 2024

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I always have great service and they are so friendly and helpful. My car runs great thanks to their expertise. Many thanks. More

by Sandra
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Romeo Nissan

October 03, 2024

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Very friendly people who are willing to help you with anything that is needed to make your purchase easier for you. Thanks so much to Jillian Cook for helping us with our purchase More

by m. sekerija
Sales Price Transparency
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Recommend Dealer
Yes

September 21, 2024

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As usual Romeo and his team members (Dale Craig) always exceed my expectations ! Keep up the quality work More

by stevepineau
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Romeo Nissan

Oct 02, 2024

Lexus of London responded

Thanks for the review and years of loyalty to Lexus of London. Both are very much appreciated. Chris Pinelli GM

August 21, 2024

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I had my 2022 Lexus NX 450h+ in for a safety service on Tuesday August 20, 2024. It was a last minute call to see if they could accommodate me when I was going to be in London for another purpose. They a More

by PVJ
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Stephanie Shearsby, Shanna McQuarrie , I also met with Jillian Cook

July 27, 2024

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My sales person was Lisa Ali and she was very instrumental in my choice to purchase a Lexus. From the start she made me feel very comfortable in all my questions and was who I first dealt with in More

by dougbb51
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Recommend Dealer
Yes

July 19, 2024

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Jillian is a real professional, someone who makes you comfortable because she is always PREPARED! Unlike many in the industry, if she doesn't have an answer, she doesn't fudge the data - she hunts down t More

by stemmer999
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jillian Cook

July 17, 2024

Dealership Rating
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Rick is amazing salesperson. He truly cares about his customers, he is knowledgeable and he truly listens to what his customers are looking for. This is the second vehicle we hav More

by karenlynn.prevost
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
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