Dale Cook | Page 42

I worked with both Arno Orsini and Dale Cook on leasing a 2014 SLK 250. As a repeat MB Princeton customer, I couldn't be happier with the way my wife and I were treated, and the deal we ended up with. I woul 2014 SLK 250. As a repeat MB Princeton customer, I couldn't be happier with the way my wife and I were treated, and the deal we ended up with. I would highly recommend both Arno and Dale! More

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I came back to Mercedes Benz of Princeton to see Dale Cook! He's not only an exceptional sales asset but an exceptional person! I'll be back again! M. Rowe Cook! He's not only an exceptional sales asset but an exceptional person! I'll be back again! M. Rowe More

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This is the 4th vehicle I've purchased from Dale and each experience has been excellent. Dale knowledge of Mercedes-Benz products and easy friendly nature make purchasing a vehicle stress free. I woul each experience has been excellent. Dale knowledge of Mercedes-Benz products and easy friendly nature make purchasing a vehicle stress free. I would readily recommend Dale to anyone looking to purchase a vehicle. More

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From the moment we walked into Mercedes-Benz of Princeton, everyone was extremely helpful and friendly. Our Mercedes specialist was Dale Cook and he went above and beyond to make this a wonderful Princeton, everyone was extremely helpful and friendly. Our Mercedes specialist was Dale Cook and he went above and beyond to make this a wonderful experience. Mr. Cook was knowledgeable, friendly, and listened to what we were asking for. While we did not have to seal the deal that day, we ended up doing so because of the wonderful deal and the service that we experienced. I would recommend this dealership and importantly, this sales specialist to anyone in the market for a new vehicle and we will surely go back when we are looking for another vehicle. More

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This is the second car my wife and I have bought from Dale. Both experiences were top notch. Dale and the rest of the team at Princeton MB are knowledgeable and professional. I especially appreciated Dale. Both experiences were top notch. Dale and the rest of the team at Princeton MB are knowledgeable and professional. I especially appreciated Dale's patience during this last purchase as I visited the dealership 3 times before I decided to buy. Also, our experience with Princeton MB's service department for my wife's car has been superb. Will certainly recommend Princeton MB to my family and friends. More

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My leasing experience with Dale Cook was handled professional courteously and personally. This is the 4th Mercedes I have leased from him and would definitely recommend Mercedes-Benz of Princeton an professional courteously and personally. This is the 4th Mercedes I have leased from him and would definitely recommend Mercedes-Benz of Princeton and Dale Cook for future purchase, More

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Dale made the whole shopping experience enjoyable and rewarding. I was cross shopping MB with BMW and Audi. Dale has a pleasant, low pressure demeanor, even after visiting the dealership 3 times, all rewarding. I was cross shopping MB with BMW and Audi. Dale has a pleasant, low pressure demeanor, even after visiting the dealership 3 times, allowing me to make an unrushed, informed decision. Dale is very knowledgeable about the product line and answered all my questions. The overall sales experience was top notch. More

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Dale was everything that I feel Mecedes would expect from its sales force. He was professional, honest and went out of his way to make sure that I felt comfortable with my decision.The whole general experien its sales force. He was professional, honest and went out of his way to make sure that I felt comfortable with my decision.The whole general experience was so positive and pleasurable that I will refer as many of my friends as possible .Finally , buying a car was FUN !! More

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Good customer service starts with a proper greeting, but then requires consistent follow-through from elsewhere within the establishment (i.e. from reception, other salespeople, service, parts, etc.). Ther then requires consistent follow-through from elsewhere within the establishment (i.e. from reception, other salespeople, service, parts, etc.). Thereafter, a persistent focus upon the follow-up - that is, the same level of courtesy and service received when you first stepped into salesroom, and from the entire organization - marks the true quality of a service-oriented business. I am pleased to state that my experience with M-B of Princeton has reflected this ideal. This is the second automobile we've purchased from this establishment within the past 18 months. The vehicles themselves are only part of the reason. Service matters, and I've been very pleased by their consistent professionalism, courtesy and level of service. More

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Dale was incredible to work with on my most recent purchase. He is extremely knowledgeable while at the same time very personable and professional. Dale took care of everything; making it incredibly e purchase. He is extremely knowledgeable while at the same time very personable and professional. Dale took care of everything; making it incredibly easy for me trying to balance a demanding work schedule and still get the vehicle I wanted. Thanks Dale for an excellent experience! More

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