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Dale Acelar
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194 Reviews
Dale was born and raised in Portland, Oregon. After graduating from Cleveland High School in SE Portland, Oregon, he moved to the Philippines and attended De La Salle University. Dale worked as an actor/model/TV Show host in the Philippines before returning home to his hometown, where he married his best friend, Megan Acelar-- with their five kids. Dales has always been passionate about Mercedes-Benz. He was given his first as a gift for his 16th birthday. Since then, he has owned fifteen different Mercedes-Benz vehicles. Being with Mercedes-Benz allows Dale to share his passion with other owners and future owners. He is excited to work at Mercedes-Benz of Portland be Benz; it’s the best or n at Mercedes-Benzothing.
Read moreDealership Experience
12 yrs, 1 mo
Industry Experience
12 yrs, 1 mo
Languages Spoken
Tagalog
194 Reviews
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194 Reviews of Dale Acelar
September 14, 2024
Dale, Megan and Andrew were top notch! They were patient, thorough and so pleasant to work with. I love my new Mercedes. Thank you! They were patient, thorough and so pleasant to work with. I love my new Mercedes. Thank you! More
by Kazuli
Verified CustomerOther Employees Tagged: Andrew Fox, Michael Franz, Megan Vannelli
September 06, 2024
I will never buy another vehicle from Lithia’s Mercedes-Benz of Portland. I purchased a 2020 vehicle with their “limited warranty for any Mechanical or Electrical component failure for 3000 miles Mercedes-Benz of Portland. I purchased a 2020 vehicle with their “limited warranty for any Mechanical or Electrical component failure for 3000 miles or 60 days.” The vehicle had shocks that didn’t work. The Sales Management team responded by introducing delays, misinformation and multiple trips to their office to attempt resolution. It took over 2 months to get them to accept their responsibility for making the repair. Further the vehicle needed a $25 DEQ inspection which they said they would reimburse me. After more than 4 months and multiple requests, they still haven’t reimbursed me. More
by LJSIMS503
Other Employees Tagged: Michael Graham, David Aldrich
August 25, 2024
Mercedes Benz is the best of Portland are the best team ever thank you 🙏 👍🥰.so much ever thank you 🙏 👍🥰.so much More
by PHANTHIPAGILMER
Other Employees Tagged: John Frentsos, Andrew Fox, Edward Kluwe, Jonte Brown
August 17, 2024
I had an exceptional experience at Mercedes-Benz of Portland! From the moment I arrived, I was treated with the utmost professionalism and courtesy. The showroom is immaculate, and the selection of veh Portland! From the moment I arrived, I was treated with the utmost professionalism and courtesy. The showroom is immaculate, and the selection of vehicles is impressive. My sales consultant dale Alcer was incredibly knowledgeable and patient, taking the time to understand exactly what I was looking for and guiding me through the options without any pressure. The entire process, from test driving to finalizing the purchase, was smooth and stress-free. The team was transparent about pricing and financing, ensuring that I got the best deal possible. They even went above and beyond to help me with all the details, including setting up the technology in my new vehicle and explaining all the features. The customer service didn't end at the sale—I've been back for routine maintenance, and the service department is just as impressive. The staff is friendly, efficient, and they always make sure my car is returned in perfect condition. If you're in the market for a luxury vehicle, I highly recommend Mercedes-Benz of Portland. They truly deliver a first-class experience from start to finish! Kent Zhu More
by LUXE16889
Other Employees Tagged: John Frentsos, Michael Graham
August 08, 2024
A used car we bought was kept an extra 8 Days beyond what we were promised. Getting in touch with Megan was almost impossible. We're still trying to get something fixed that should have been fixed during the we were promised. Getting in touch with Megan was almost impossible. We're still trying to get something fixed that should have been fixed during the time the service department had our car. We get promises but no phone calls. Very unusual for a Mercedes dealership that we've had such great success with with our other two cars from there. More
by LIVEDINWAMENA
Other Employees Tagged: Mylee Burns, Megan Vannelli
May 11, 2024
Post sales not good. I’m not getting traction about my registration. I have to pay extra charges to prepare the paperwork. The temporary tag provided last for only 15 day I’m not getting traction about my registration. I have to pay extra charges to prepare the paperwork. The temporary tag provided last for only 15 days and after several messages left to the financial rep, no answers about the process so far. This is probably my fifth or sixth or car that I purchase at different MB dealer and so far MB of Portland is not doing a good job. More
by ealmeidaus
Other Employees Tagged: Andrew (at financial dept) I’d rate as 2 stars because is where I’m not getting results
April 26, 2024
Don't even know who those people are! !! I dealt with another individual. So don't know what to say. !! I dealt with another individual. So don't know what to say. More
by EVIN5
Other Employees Tagged: Nate Johnson-Grumm, John Frentsos, Michael Graham, Andrew Fox , Joseph Edgerly, Jennifer Joseph, Alvin Joswick, Nickolas Kalantari, Samuel Kim
April 19, 2024
Overcharge, rudeness, less than interested in customers. Trying to get an email with quote and photos took 2 weeks!!! Trying to get an email with quote and photos took 2 weeks!!! More
by VERO35IS
Other Employees Tagged: Andy Acevedo
April 04, 2024
Found it to be easy to work with the team out of Portland than to deal with local sharks. than to deal with local sharks. More
by WILLIAM87
Other Employees Tagged: Amanda Monroe , Jennifer Joseph
March 15, 2024
The best dealership in town and best service awesome experience Will always buy Mercedes and like to stay with the family experience Will always buy Mercedes and like to stay with the family More
by EMILIAMASSIH
Other Employees Tagged: Mylee Burns, Jose Araujo Suarez, Joseph Davis, Nate Johnson-Grumm, John Frentsos, Michael Graham, Andy Acevedo , Alvin Joswick, Kenny Levias
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