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Crystal Ponce
Crystal Ponce at Thomas Nissan of Joliet

Crystal Ponce

Product Specialist

Thomas Nissan of Joliet

1427 North Larkin Avenue
Joliet, IL 60435

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1 Review of Crystal Ponce

November 05, 2026

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Completed the deal without my permission knowing full well that the down-payment was going to be much higher than what I had until 2 days later. Completely screwed this up & no apology or attempt to rect More

by carboni220
Recommend Dealer
No

Other Employees Tagged: Crystal Ponce

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Nov 08, 2026

Thomas Nissan of Joliet responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional experience. We never like seeing that we didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

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