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Crystal Lee
Crystal Lee at Walt Massey Chrysler Dodge Jeep Ram Fiat

Crystal Lee | Page 4

Service Advisor

Walt Massey Chrysler Dodge Jeep Ram Fiat

5395 I-55 North
Jackson, MS 39206

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4.3
34 Reviews
4.3

34 Reviews

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34 Reviews of Crystal Lee

June 04, 2026

Dealership Rating
Employee Rating

The shop lost the key out of my fog but Crystal made me another one relatively quick. More

by Persephineyhopkins25
Recommend Dealer
Yes

Other Employees Tagged: Crystal Lee

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Jun 05, 2026

Walt Massey Chrysler Dodge Jeep Ram Fiat responded

We appreciate you sharing your experience. While we regret the inconvenience with the key, we’re glad Crystal was able to get another one made for you quickly and help keep things moving.

May 28, 2026

Dealership Rating
Employee Rating

Poor communication, service advisor has a very bad attitude Could use some training on customer service More

by singletonantonio195
Recommend Dealer
No

Other Employees Tagged: Crystal Lee

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May 29, 2026

Walt Massey Chrysler Dodge Jeep Ram Fiat responded

We’re sorry to hear this was your experience and appreciate you bringing it to our attention. Our General Manager, Andrew Lucas, would like to speak with you personally to better understand what happened and will reach out to you asap to discuss a resolution. You can also reach him at (601) 414-8811.

May 27, 2026

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Employee Rating

The whole transaction went amazingly smooth. The team treated me like family! I will definitely go back to but from the team at Walt Massey! More

by jstephens9664
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Marquee Brown, Yolanda Powell, Anthony Chambers, Adam Lea, Andrew Lucas, Justin Cosby , James Dombrowski

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May 28, 2026

Walt Massey Chrysler Dodge Jeep Ram Fiat responded

Thank you so much for your kind feedback! We’re thrilled to hear your transaction went so smoothly and that our team made you feel like family throughout the experience. That’s exactly the kind of experience we strive to provide for every customer. We truly appreciate your support and look forward to helping you again in the future at Walt Massey Auto.

May 27, 2026

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Employee Rating

I had a great experience as I always do when I visit this business. Exceptional service. More

by hollins.peter
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Justin Cosby

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May 28, 2026

Walt Massey Chrysler Dodge Jeep Ram Fiat responded

Thank you so much for your continued support and kind words! We’re thrilled to hear you consistently have a great experience with our team. Providing exceptional service is always our goal, and we truly appreciate your trust in us!

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