It was an expensive repair but it was major work.
The work was done within 2 days of bringing in the car. I feel my car is very safe ro drive again. Enjoyed working with Craig, he was very upfront
The work was done within 2 days of bringing in the car. I feel my car is very safe ro drive again. Enjoyed working with Craig, he was very upfront with what was needed and what was not.
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by jndigger1
Verified Customer
Verified Customer
Service Price Transparency
Sep 10, 2024 -
Lorenzo Nissan Ft. Lauderdale responded
Glad to hear the work on your car made you feel safe again. We appreciate your feedback and will share this with our team. Lorenzo Nissan Fort Lauderdale values your business.
Craig Servo is the best service writer I have ever dealt
with. Lorenzo Nissan gets a 5 Star rating because of him. Also, whoever worked on my vehicle did an excellent job 😎
with. Lorenzo Nissan gets a 5 Star rating because of him. Also, whoever worked on my vehicle did an excellent job 😎
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by JPN908
Service Price Transparency
Sep 10, 2024 -
Lorenzo Nissan Ft. Lauderdale responded
Thanks for sharing your experience with Craig and our service team at Lorenzo Nissan Fort Lauderdale. We're glad to hear everything went so well with your vehicle!
The people here at Lorenzo Nissan were very friendly and
most helpful. Our problem with the car was taken care of with utmost expediency and professionalism. I am quite content that I chose to have my car r
most helpful. Our problem with the car was taken care of with utmost expediency and professionalism. I am quite content that I chose to have my car repaired at Lorenzo Nissan . Very knowledgeable people and Craig Severo went above the call of duty and is quite knowledgeable. Nissan should well appreciate a man such as he
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by bones_p_anthony
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Terry Kelly
Aug 24, 2024 -
Lorenzo Nissan Ft. Lauderdale responded
Thank you for your kind words about Lorenzo Nissan Fort Lauderdale. We're truly pleased that our team could assist you promptly and professionally. Wishing you many worry-free miles ahead!
Lorenzo Nissan Dealership provides excellent customer
service: fast, friendly, professional, reasonably priced.
Craig Servo is very responsive & helps a lot!
service: fast, friendly, professional, reasonably priced.
Craig Servo is very responsive & helps a lot!
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by gabriel.a1
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Nestor Alvarez, Terry Kelly, Gerald Wynter
Aug 01, 2024 -
Lorenzo Nissan Ft. Lauderdale responded
Thank you for sharing your positive feedback. Lorenzo Nissan Fort Lauderdale is glad to hear that our team was helpful and provided excellent service. Take care!
Service did what I asked them to do.
Price was add quoted. Nice having a car wash as a bonus
Price was add quoted. Nice having a car wash as a bonus
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by brianvvv
Verified Customer
Verified Customer
Service Price Transparency
Jul 31, 2024 -
Lorenzo Nissan Ft. Lauderdale responded
Thanks for sharing! Lorenzo Nissan Fort Lauderdale appreciates your feedback. Glad to hear everything went smoothly.
The worst experience of my life, they have stolen my
money and my time by selling me a car for 24,000 dollars that is completely broken. They all lie, starting with Gino the salesman and ending with Ne
money and my time by selling me a car for 24,000 dollars that is completely broken. They all lie, starting with Gino the salesman and ending with Nestor,and the General Manager I don remember his name now. Terrible experience, I hope no one ever goes through everything, truly from the bottom of my heart, I do not recommend this Dealer to anyone .
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by MALENALLANIO
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Nestor Alvarez, Theo Cameron, Terry Kelly, Gerald Wynter
Jun 28, 2024 -
Lorenzo Nissan Ft. Lauderdale responded
We are sorry to hear that you've had a bad experience with us. Our goal is to provide the best service possible. After closer review of your transaction, it appears that the team had exhausted all options to provide the necessary help to address and fix the issues you had mentioned. We had multiple options available for you, we offered to replace the car for a newer car with less miles and comparable payment which was declined by you and decided to keep the car you bought. We provided a loaner car while we fixed the issue that was brought to us after the time of purchase and even though the condition at time of purchase didn't have the issue you brought us and was determined to be a damage to the axle after the fact we still agreed to fix it and we did. Also every car over 70,000 miles is sold AS IS with no dealer warranty, we still agreed to fix it because our clients come first. We gave you the option on extending the warranty on it at the time of the sale expressing that is an AS IS car and the importance of getting a Warranty but you had also declined. We apologized for any inconvenience this may have caused but we did do our best to make you happy and the team did go above and beyond to make sure you are pleased.
It was an amazing experience overall from the moment I
walked in. Would strongly recommend
walked in. Would strongly recommend
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by Caius17
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Nestor Alvarez, Terry Kelly, Gerald Wynter
Sep 24, 2025 -
Lorenzo Nissan Ft. Lauderdale responded
Thank you for the great review. Nothing makes our day better than knowing you had an amazing experience working with our Service Team at Lorenzo Nissan Fort Lauderdale. If there is ever anything else we can do for you, please don't hesitate to reach out.
The advisor, Craig, was courteous, helpful, and explained
everything in detail. He got my 2023 car fixed quickly
everything in detail. He got my 2023 car fixed quickly
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by KSTON4
Verified Customer
Verified Customer
Service Price Transparency
Sep 24, 2025 -
Lorenzo Nissan Ft. Lauderdale responded
We’re glad to know your 2023 vehicle was repaired quickly and that everything was explained clearly during your visit. Our Service Team at Lorenzo Nissan Fort Lauderdale is committed to providing helpful, courteous support, and we look forward to assisting with your future automotive needs.
Mala atención promesas falsas compromisos incumplidos Lo
tratan a uno como si fuera un niño Como si no supiera sumar y restar
tratan a uno como si fuera un niño Como si no supiera sumar y restar
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by JOSEEDGARPUERTO
Verified Customer
Verified Customer
Service was amazing, Gerald is a great service advisor.
My car was fixed in a quick manner with no issues whatsoever
My car was fixed in a quick manner with no issues whatsoever
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by Adrian.pedrol
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Nestor Alvarez, Terry Kelly, Gerald Wynter
Sep 24, 2025 -
Lorenzo Nissan Ft. Lauderdale responded
Thank you for the feedback. We’re happy to know your vehicle was repaired quickly and without issue, and that our Service Team at Lorenzo Nissan Fort Lauderdale delivered an excellent experience. It would be our pleasure to do business with you again for any future needs.
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