Courtney Wilson | Page 6
Parts Manager
Serra Nissan of Birmingham
1500 Center Point Pkwy
Birmingham, AL 35215
147 Reviews
Write a Review147 Reviews of Courtney Wilson
March 23, 2023
Great service! The manager and staff were friendly and informative. Explained my service in detail, provided transport after my service was completed. Finished the The manager and staff were friendly and informative. Explained my service in detail, provided transport after my service was completed. Finished the service in a timely manner; though I know they were very busy. Highly recommend anyone to let them take care of any automotive needs you require. Greatly appreciated. More
Other Employees Tagged: Scott Fuller, Jeff Roe, Payden Sewell, Zac Willis , Amanda Badgwell, Jeff Coleman, Matt Henry, Madison Whisenant, Didn't get the person's name who did transport, but he was friendly and helpful. Appreciated his time given.
March 08, 2023
Car would decelerate when pressing accelerator. Misdiagnosed once and after almost four months still no diagnosis. Was given 4 or 5 loaner cars. Last loaner car I drove for a month or so. Called Misdiagnosed once and after almost four months still no diagnosis. Was given 4 or 5 loaner cars. Last loaner car I drove for a month or so. Called to check on my car repair status and mentioned the loaner. Service advisor thanked me profusely for letting them know I had their loaner as they did not log it out and could not find it. I got part number of back ordered part from parts advisor and called another dealership to check availability and was told it was in stock and had to be ordered a certain way or it would not ship. Called Serra parts advisor back to inform him. He got the part coming right away. Mind you, this was weeks after the initial parts order was placed. Sold the car back to Serra and decided to buy from another dealership. Loved my 2015 Rogue so much I bought the 2020 Rogue but unfortunately could not be diagnosed properly and repaired. I commute 100 miles per day so driving a car on the interstate that decelerates when you press the accelerator is a safety hazard and is why I do not drive a Nissan today. More
February 08, 2023
Great Job every time! Matt and Amanda are always looking forward to assisting in any way possible. Matt and Amanda are always looking forward to assisting in any way possible. More
Other Employees Tagged: Ricardo Ibarra, Angel Borja, Curtis Lloyd, Scott Fuller, Zac Willis , Amanda Badgwell, Matt Henry, Eric Johnson
January 14, 2023
They are professional. Gave a complete diagnostic of my vehicle and future maintenance quotes. Fantastic. Gave a complete diagnostic of my vehicle and future maintenance quotes. Fantastic. More
Other Employees Tagged: Scott Fuller, Jeff Roe, Payden Sewell, Zac Willis , Amanda Badgwell, Jeff Coleman, Matt Henry, Madison Whisenant
January 05, 2023
Took great care of me! In a very timely manner. I love the service team and sales team so much! In a very timely manner. I love the service team and sales team so much! More
Other Employees Tagged: Angel Borja, Curtis Lloyd, Scott Fuller, Zac Willis , Amanda Badgwell, Jeff Coleman, Seth Franks, Andrew Gingras, Matt Henry
December 23, 2022
They are an excellent group of people. Work fast and efficient to serve your car Work fast and efficient to serve your car More
Other Employees Tagged: Scott Fuller, Jeff Roe, Payden Sewell, Zac Willis , Amanda Badgwell, Jeff Coleman, Matt Henry, Madison Whisenant
December 16, 2022
Natl. back order for part and 5 + months later!! The service Dept. had the part installed in 1.6 hours. I’m just glad to have my car fixed. Very friendly s back order for part and 5 + months later!! The service Dept. had the part installed in 1.6 hours. I’m just glad to have my car fixed. Very friendly service Dept. More
Other Employees Tagged: Scott Fuller , Amanda Badgwell, Matt Henry
November 15, 2022
Great experience! I brought my vehicle in to be serviced and the technicians had me in and out in a timely manner! Highly recommend. I brought my vehicle in to be serviced and the technicians had me in and out in a timely manner! Highly recommend. More
Other Employees Tagged: Scott Fuller, Zac Willis , Amanda Badgwell, Jeff Coleman, Matt Henry

