Courtney Wiggins | Page 2

I WOULD NOT RECOMMEND THIS DEALERSHIP TO ANYONE. I URGE I WOULD NOT RECOMMEND THIS DEALERSHIP TO ANYONE. I URGE you to consider allowing a different, better equipped dealership help you make possibly the I WOULD NOT RECOMMEND THIS DEALERSHIP TO ANYONE. I URGE you to consider allowing a different, better equipped dealership help you make possibly the second biggest investment in your life. I went yesterday to look into possibly getting a new car and sat down with a sales woman. We went over some things and she told me she would have to do a soft credit pull to see where we’re at. I asked making sure that it would be a soft inquiry and not a hard inquiry and she promised me it would only be a soft inquiry. A few moments later I get a notification on my phone saying there’s a new hard inquiry on my credit report. The woman came back and asked if I got a notification about a hard inquiry on my credit report. I told her yes and she said “don’t worry about it it’s not a hard inquiry.” When I told her it made my score drop to points she brushed me off quickly saying “yeah soft inquiries are 2 points.” Which, considering a soft inquiry doesn’t affect your score at all, is either a lie or she really doesn’t know what she’s doing. Either way this dealership is clearly allowing staff who are either lying, untrained, or don’t know what’s going on handle a customers sensitive information and then turn around and try to guide that customer in the right direction. After all of this she told me she couldn’t work with me on what I was looking for. I was about to leave when she tells me she has 1 car available that I would like and brought around some janky looking Kia Sportage. I told her I didn’t like it and she tells me she has 2 more cars (which also sounded like junk) that could work. I left. Again pleases reconsider allowing the people at this dealership handle your information and help you purchase a car. They aren’t trustworthy people and really don’t do what they’re supposed to do well. More

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Awesome service counter guys always helpful in making sure I understand what my car needs and very helpful with and question I have about my car sure I understand what my car needs and very helpful with and question I have about my car More

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The staff is outstanding! The process was made as easy-going as possible, & I got a great deal. I love buying from Venice toyota!! Will be back!!!! easy-going as possible, & I got a great deal. I love buying from Venice toyota!! Will be back!!!! More

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Servicing my 2008 Toyota car. Didn't have a very good experience after moving down here in 2013 as in New York I always let my cars and service them at the Toyota dealership. Lo Didn't have a very good experience after moving down here in 2013 as in New York I always let my cars and service them at the Toyota dealership. Long story short the head of service department Courtney spoke with me about the issue offered servicing and fixing my license plate problem - Long story - anyway I don't think I could've gotten better service from anywhere else everyone was very professional and friendly available with answers for questions. Overall I will return for continued maintenance on my beloved 'old girl' Toyota. as I am planning to spend the rest of my days down here when she dies I'm looking to purchase from this specific dealership along with servicing and moon as I do need someone I can trust being a single woman! More

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Great team Everyone here was great and friendly. Glad I was able to meet them. Murray was a great sales person. Not your usual pushy sales person. Thanks for all Everyone here was great and friendly. Glad I was able to meet them. Murray was a great sales person. Not your usual pushy sales person. Thanks for all the help. More

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Excellent car buying purchase We are impressed with the knowledge of Joe Mayton and thank him for all his work. Joe is very honest and straight forward! We highly recommend him. We are impressed with the knowledge of Joe Mayton and thank him for all his work. Joe is very honest and straight forward! We highly recommend him. More

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