Courtney Graves | Page 11
Sales & Leasing Consultant
Honda of Kenosha
12180 77th Street
Bristol, WI 53104
Dealership Experience
6 yrs, 8 mos
Industry Experience
6 yrs, 8 mos
Languages Spoken
English
216 Reviews
Write a Review216 Reviews of Courtney Graves
April 18, 2023
We were turning in a leased vehicle and felt we received better treatment than from the dealer we had originally leased from. The whole process was much better. More efficient and much less of a hassle than better treatment than from the dealer we had originally leased from. The whole process was much better. More efficient and much less of a hassle than our previous experience. More
Other Employees Tagged: Jailene Ramirez
April 11, 2023
Did not stay true to their commitment to the trade-in vehicle. I brought my trade-in from another state driving 6 hours. Too aggressive and sold me a package that is useless to me as I stay out of state. vehicle. I brought my trade-in from another state driving 6 hours. Too aggressive and sold me a package that is useless to me as I stay out of state. More
Other Employees Tagged: Jon Golm
April 06, 2023
Courtney was great! She answered all my questions and was very easy to work with. I appreciate the No-pressure which differentiates her from sales reps I have met at ma She answered all my questions and was very easy to work with. I appreciate the No-pressure which differentiates her from sales reps I have met at many other dealership lots. More
April 06, 2023
I don’t have great luck with buying cars! Often I have went to dealerships where they are so eager to make a sell they will tell you anything to get you out of the door! Typical! But Courtney Often I have went to dealerships where they are so eager to make a sell they will tell you anything to get you out of the door! Typical! But Courtney took her time and had many options for me to decide and also test drive! Because of all the credit checking and paperwork she worked past her lunch, where she ordered my daughter food along with hers! The most considerate and caring person I could’ve been placed with that day! I couldn’t be more happy with my decision! She’s definitely made an impact at the Kenosha dealership More
April 06, 2023
This was my 4th purchase from Honda of Kenosha and Courtney and Pedro were great to work with. I wish I had gotten a little more for my Accord trade-in, but it was close to the CarFax estimate. I woun Courtney and Pedro were great to work with. I wish I had gotten a little more for my Accord trade-in, but it was close to the CarFax estimate. I wound up selling it outside of Honda. More
Other Employees Tagged: Pedro A Contreras
March 21, 2023
Overall good experience. We are returning customers due to the quality of the vehicles. The team I worked with were very helpful and accommodating. We are returning customers due to the quality of the vehicles. The team I worked with were very helpful and accommodating. More
Other Employees Tagged: Amos Longanecker
March 14, 2023
I have HD many interactions at Honda of Kenosha. My experience there was mixed to day at best. I felt everyone was polite and friendly. My concern was I felt I couldn't take what people told me at t My experience there was mixed to day at best. I felt everyone was polite and friendly. My concern was I felt I couldn't take what people told me at there word. I was called before my 2nd meeting and was told that I was promised a price for CRV EXL, I accepted over the phone. I arrived and was told none were available so they sold me a car with less features for higher payment, saying they couldn't match the original deal with an EXL when it comes in. When I signed for the sport model, I signed under a VIN # that arrived and was sold the day before I was supposed to pick it up despite me signing all of the documentation on the previous day. When a new one was found and brought to your dealership, I had to fill out all of the paperwork again because of the new VIN. I checked there website and an EXL was available which I would have much rather had. I understand they were negotiating what they had available but I feel I was taken advantage of and was steered towards a vehicle that is missing features I had before with a higher monthly payment. If given the opportunity, I would switch my Sport model for the EXL. I was also promised one price for the Sport model and had to remind them before signing the recent docs to fix the pricing. More
Other Employees Tagged: Mousa Abuhassan
March 07, 2023
Very good experience and they were patient with me. They also made sure they met my requirement and needs. Would recommend Courtney to anyone I know. They also made sure they met my requirement and needs. Would recommend Courtney to anyone I know. More
Other Employees Tagged: Mousa Abuhassan
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