Cory McConville
Cory McConville at BMW of Westlake
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Cory McConville

Service Advisor

BMW of Westlake

24690 Sperry Drive
Westlake, OH 44145

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4.8
352 Reviews

Dealership Experience

3 yrs, 4 mos

4.8

352 Reviews

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352 Reviews of Cory McConville

December 11, 2024

Dealership Rating
Employee Rating

BMW of Westlake always does a great job. They are honest, quick and accommodate my schedule. More

by MARYANN828
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Hughes, Mathew Povroznik

December 09, 2024

Dealership Rating
Employee Rating

1.5 hour est wait. Waited over 3 hours without an update on what was happening. Agent made me wait until he received a call back from the buyer (prepurchase inspection) with the payment. I had to ask him More

by SNYD77
Service Communication
Recommend Dealer
No

December 08, 2024

Dealership Rating
Employee Rating

The Service department is friendly and helpful. l and always answers my questions. I would recommend this dealership. More

by Jacquie1980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 07, 2024

Dealership Rating
Employee Rating

They were able to get our car in on short notice for service. Cory was polite and courteous and had us taken care of promptly. More

by LMEARS0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 08, 2024

BMW of Westlake responded

We are very happy we could provide you with a positive experience!

December 07, 2024

Dealership Rating
Employee Rating

These guys are professional, friendly and honest! !Keep doing what you’re doing. Thanks You More

by RJLJAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andrew Shaw

December 06, 2024

Dealership Rating
Employee Rating

Scheduled service, prompt response and appointment and car service completed while I waited in exact time ! More

by gc3parma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brittaney Quick, Mathew Povroznik , John Caruso

Dec 08, 2024

BMW of Westlake responded

Thank you for taking the time to leave a review for us at BMW of Westlake. We're happy we could meet your expectations!

December 06, 2024

Dealership Rating
Employee Rating

Took the car on time and did the required work perfectly. Well communicated to during process. Second time I’ve answered this More

by Primrose
Recommend Dealer
Yes
Dec 08, 2024

BMW of Westlake responded

Primrose, thank you so much for the positive review!

December 05, 2024

Dealership Rating
Employee Rating

The service department always does a great job. Andrew took care of me this time. Every step was excellent. Brittany and Cory have helped me in the past. Both excellent. More

by DINOMACY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brittaney Quick, Andrew Shaw

Dec 08, 2024

BMW of Westlake responded

Thank you so much for the positive review!

December 03, 2024

Dealership Rating
Employee Rating

I always have a pleasant experience with BMW westlake. Fast and courteous. Love the loaner program as well. More

by John L BMW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 06, 2024

BMW of Westlake responded

Hi John, we are very happy to have provided you with such a positive experience!

December 03, 2024

Dealership Rating
Employee Rating

Excellent customer service. I Love the videos showing me exactly what's going on with my car. More

by THURMAN.CAMPBELL721
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 06, 2024

BMW of Westlake responded

Hello Thurman, thank you; we appreciate your feedback!

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