Connor Williams
Connor Williams at #1 Cochran Subaru Monroeville

Connor Williams | Page 11

Service Advisor

#1 Cochran Subaru Monroeville

4520 William Penn Highway
Monroeville, PA 15146

4.9
134 Reviews
4.9

134 Reviews

Write a Review

134 Reviews of Connor Williams

April 10, 2025

Dealership Rating
Employee Rating

I arrived a bit early and they still took care of me and started my oil change before my appointment time. Everyone was very friendly and enjoyable to talk with. We recently purchased 2 Subaru’s and couldn’ More

by Rick
Service Price Transparency
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Recommend Dealer
Yes
Apr 12, 2025

#1 Cochran Subaru Monroeville responded

Thank you for the glowing review! We're happy to help get you back on the road and keep you running smoothly. We appreciate you making us your Subaru home, and look forward to welcoming you back for your next visit!

April 04, 2025

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I liked the regular updates and the video walk around. I liked the promo phone call letting me know it was ready. More

by bobbicass
Service Price Transparency
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Recommend Dealer
Yes
Apr 09, 2025

#1 Cochran Subaru Monroeville responded

Thanks for sharing your great experience with us! We hope to work with you again.

April 04, 2025

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Employee Rating

Mandy in the service department was fantastic! Kept in contact, explained all repairs. Great customer service skills. More

by AngieG
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Recommend Dealer
Yes
Apr 09, 2025

#1 Cochran Subaru Monroeville responded

It's our pleasure to help! Thank you for choosing us. We hope to see you again!

March 30, 2025

Dealership Rating
Employee Rating

Excellent customer service, not long of a wait. Only complaint is the lack of snacks this time and the lack of variety of tea. I like the green jasmine tea you used to have. More

by hkane009
Service Price Transparency
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Recommend Dealer
Yes
Apr 01, 2025

#1 Cochran Subaru Monroeville responded

Thank you for sharing your feedback with us! We will share your comments with our facilities team, and hope for another opportunity to serve you in the future!

March 28, 2025

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They treat you well. Explain everything without being rude. Work in a timely manner. Friendly More

by cjanehuff
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Recommend Dealer
Yes
Apr 01, 2025

#1 Cochran Subaru Monroeville responded

It's our pleasure to help! Thank you for choosing us. We hope to see you again!

March 23, 2025

Dealership Rating
Employee Rating

Friendly people and great service! I will definitely schedule my next appointment at this location. More

by kobelenske
Service Price Transparency
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Recommend Dealer
Yes
Mar 25, 2025

#1 Cochran Subaru Monroeville responded

Thanks for the great review! We look forward to welcoming you back for your next visit.

March 20, 2025

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Employee Rating

Excellent service and staff. Everyone there is very helpful and they give you updates to your phone which is real convenient. Thanks again More

by Kgarcia404
Service Price Transparency
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Recommend Dealer
Yes
Mar 20, 2025

#1 Cochran Subaru Monroeville responded

We're happy to help! Please let us know if you need anything else. We hope to see you again!

March 18, 2025

Dealership Rating
Employee Rating

Excellent service and customer service. They were on time and very accommodating Will be back for service More

by Tracynadnick
Service Price Transparency
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Recommend Dealer
Yes
Mar 20, 2025

#1 Cochran Subaru Monroeville responded

It's our pleasure to help! We appreciate you choosing us, and hope to see you again.

March 17, 2025

Dealership Rating
Employee Rating

Always a pleasant experience at Cochran. Staff is friendly, knowledgeable, and helpful. Service is prompt with quality work. Our family has been going there for years. More

by dgazzo
Service Price Transparency
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Recommend Dealer
Yes
Mar 20, 2025

#1 Cochran Subaru Monroeville responded

Thank you for the kind review! We value your continued loyalty, and look forward to serving you and your family again.

March 16, 2025

Dealership Rating
Employee Rating

Easy to make appointment good communication with advisors I like the video and I like the the drive thru that takes video of underside of vehicle - it caught a crack in my catalytic converter lady year More

by Metrojmb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 17, 2025

#1 Cochran Subaru Monroeville responded

Thank you for sharing your great experience with us! We're especially glad to hear that you found our technician video feature to be helpful. We appreciate you choosing us, and look forward to serving you again!

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