Connor Detloff

Rayvon was calm, chill, easy to work with and very kind. Got a great car. Love Brookdale VW Got a great car. Love Brookdale VW More

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Elijah is a phenomenal professional. In addition to being extremely attentive, he is very kind and listens to our needs very carefully. Thanks to him, we are now very happy with our new In addition to being extremely attentive, he is very kind and listens to our needs very carefully. Thanks to him, we are now very happy with our new cars. More

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Elijah was great to work with. I feel a got the best price along with trade in value for my vehicle. Thanks! I feel a got the best price along with trade in value for my vehicle. Thanks! More

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Andrea is the absolute best! I adore and have so much fun working with her!! I will continue to go back to work with her as she has now become a dear friend! I adore and have so much fun working with her!! I will continue to go back to work with her as she has now become a dear friend! More

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We worked with Elijah to return our leased car and get into something new. He reached out to help start the process before our current lease was up, and he made the whole process smooth and easy. We had a into something new. He reached out to help start the process before our current lease was up, and he made the whole process smooth and easy. We had an idea of what we were looking for before going to the dealership, and he had everything ready for us to make the transition when we got there. It was much easier than expected and we’re very happy with the new car. More

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Buying process was very easy. Elijah the salesman was very helpful and not pressuring at all. Ended up going with a VW because of the great service. Elijah the salesman was very helpful and not pressuring at all. Ended up going with a VW because of the great service. More

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One of the easiest car buying experiences we've ever had. This was our 3rd vehicle from Luther VW. This was our 3rd vehicle from Luther VW. More

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Andrea was the absolute BEST! !! She was approachable, knowledgeable and very respectful of my time. My experience working with her was 10/10. Thanks Andrea 😎 !! She was approachable, knowledgeable and very respectful of my time. My experience working with her was 10/10. Thanks Andrea 😎 More

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Best Car Buying Experience Ever! I have bought/lease over 10-15 cars in my lifetime and this was the best experience by far. If you are looking to buy a Volkswagen this is the dea I have bought/lease over 10-15 cars in my lifetime and this was the best experience by far. If you are looking to buy a Volkswagen this is the dealership for you. Everyone involved from front of staff, to Connor Detloff as the Sales Manager, to D'Aundre Demars from Sales to Nathan Magnoski from Finance were terrific. The reason this is the best buying car experience ever has the following key elements: 1. Buying the right car for the right reasons: They listen to what your needs are including those of my wife. This is the first time ever in a car dealership that my wife has felt so prioritized and her needs listened too. This meant we got the right car that met her needs as the primary driver of our people mover, and my needs for the best deal ever. So often people focus on price but don't get the right car, model, trim, color etc. But D'Aundre and Connor were outstanding in listening to my wife first before even considering what the deal could was. Great work and the benchmark of best practice of listening to the most important decision-maker in the family - the wife! 2. Building a relationship not just a transaction: What was so impressive about this dealership is there focus is on building a relationship with you not only for this transaction but also for future transactions. I was so impressed by this experience that we accelerated buying the second car immediately with them because of this approach. Because of this focus on trust, they did not adopt any of the usual predatory techniques like inflating initial prices, making you buy or upsize you to items you were not interested in, giving you what stock is what they want to get rid off, having the finance person add more items you want etc. We have all experienced this but none of this is present at all in this dealership. Instead they gave advice and provided protections that are value such as lease end protection, gave advice that you should look to renegotiate your next car and not incur additional costs for servicing etc. This care for the customer, this focus not only on current transaction but also future transactions is underlined by building a relationship of trust such that I would unconditionally recommend all my family and friends buy their Volkswagen from this dealership. 3. Fantastic price including trade in and after sales service: This is what everyone focuses on price. And this dealership gave the best price by far. We went to all the VW dealerships in MN and were also prepared to go online too. We knew the price we wanted. We knew the trade in value we wanted. We also were open for a great price to a second car. Again this dealership outperformed everyone on price by far! And the best part there was no haggling or going around a thousand times to negotiate. They simply offered their best price upfront and that sealed the deal for us. So much so I also leased an ID4 a couple of days later! So if you are in the market for a VW, there is only one place to go for yes the best price, but more importantly to get the right car for yourself and your family, with people who are focused on building an ongoing relationship of trust with you. Terrific work all and the wonderful team at Luther Volkswagen. More

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Steven Fischer is wonderful to work with. He made the purchasing experience easy and enjoyable. My only issue would be that the vehicle showed less the 30 miles to empty on the fuel when I He made the purchasing experience easy and enjoyable. My only issue would be that the vehicle showed less the 30 miles to empty on the fuel when I picked it up. I know it did go to the Luther studio for some rust prevention packages, but a little extra fuel would have been nice. Overall the experience was good. More

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