Colin Bunting | Page 5

Needed a rental car as my 2025 Pathfinder was rearended at a stoplight. Got a new 2025 Nissan Murano rental from the dealer. I actually worked with Colin Bunting to get the rental, not Amanda Sterling. Col at a stoplight. Got a new 2025 Nissan Murano rental from the dealer. I actually worked with Colin Bunting to get the rental, not Amanda Sterling. Colin was great! He took the rental to the detail department to make sure it was clean before turning it over to me. He went the extra mile and helped me drop my Pathfinder off at the collision center so I didn't have to get someone else to give me a ride back to the dealer to pick up the rental. Another great experience at Cherokee County Nissan! More

by ChrisC Verified Customer Verified Customer

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Excellent service fixing what another shop missed. Also had an issue as I was leaving and the guys took the car back and fixed it immediately. Also had an issue as I was leaving and the guys took the car back and fixed it immediately. More

by DAN CASHWELL Verified Customer Verified Customer

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Cord my service advisor did a great job along with Nate and Devin in the shop and Jonathan that brought me my clean car when it was all taken care of. and Devin in the shop and Jonathan that brought me my clean car when it was all taken care of. More

by Josh Verified Customer Verified Customer

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The team was super friendly, quick and efficient service. They made sure I was ok while waiting for my car to be done. They made sure I was ok while waiting for my car to be done. More

by IRMAMORA952 Verified Customer Verified Customer

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Quality service that went quickly. I was received immediately upon arrival and met by friendly service staff. I was received immediately upon arrival and met by friendly service staff. More

by DHARBIN1955 Verified Customer Verified Customer

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I appreciate the shuttle service. The team was able to get to my vehicle quickly and provide clear advice on maintaining it. The team was able to get to my vehicle quickly and provide clear advice on maintaining it. More

by JFSCHWAEMMLE Verified Customer Verified Customer

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The gang at the Nissan service center at Cherokee Nissan are great! They always do what they say they do and they take good care of my Altima and my Sentra before that are great! They always do what they say they do and they take good care of my Altima and my Sentra before that More

by aubreacarriger Verified Customer Verified Customer

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I called to make an appointment, I spoke with a very nice young lady and gave her the list of issues. I dropped my car off on Monday 8/4 evening for my 8:30 appointment on Tuesday 8/5. I was rudely “greeted” young lady and gave her the list of issues. I dropped my car off on Monday 8/4 evening for my 8:30 appointment on Tuesday 8/5. I was rudely “greeted” by a woman who took my keys but seemed to inconvenienced I asked for help with directions with dropping my vehicle off. I received a text saying I missed my appointment at about 10:30 on Tuesday. I called the dealership to let them know that I received that text and that they have my car and they have had my car since Monday night. The rude lady I gave my keys and name to didn’t pass them on as she said she would. The person I spoke with reassured me that they would find my car and start evaluating it. Then Wednesday came around and I never received a phone call. I had to call. They said that the battery was bad and asked if I wanted to buy another one. I had told them that the sticker on the battery said that I was still in warranty and it should be replaced for free. The gentleman on the phone laughed and said that I was correct and that they were going to put a battery in it and that I was good to come right then and there to pick it up. Before hanging up I asked if the window was working because that was one of the issues I had called out originally the gentleman said yes it’s good to go. I take an Uber to the dealership to pick up my vehicle and it was not fixed. They tell me that they need to keep it another day then I have to come back, so I called another ride to come get me. The next day I don’t receive a phone call so I call them at almost 4 PM asking for an update. They tell me that the battery issue blew the motor in the window and that they had to order part. I then ask them if they can provide a rental car and they said that’s fine and told me to come up to the dealership to get it. I picked up the rental car Wednesday evening Thursday comes around. I don’t hear anything Friday comes around and still don’t hear anything. I called the dealership and ask them if the vehicle is ready they said yes I go pick up the vehicle. everything seems to be working fine, but when I looked underneath the hood, they put a old battery in it with expiration date of the current year. The battery that I had previously had in there had a warranty until the end of 2026 so now I have to call the dealership again and have them give me a battery with a warranty on it just in case it fails again, causing an electrical issue. There was poor communication and a lot of run around. if I didn’t know more about cars I would’ve not thought to look at the battery warranty date. More

by MEGAN_DUCKETT Verified Customer Verified Customer

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I was impressed by the care and prompt service I received at Cherokee County Nissan and Sales Consultant Selena. Selena went way beyond caring for our concerns and assisting us with the purchase of our 2025 at Cherokee County Nissan and Sales Consultant Selena. Selena went way beyond caring for our concerns and assisting us with the purchase of our 2025 Murano. I would recommend Cherokee County Nissan and Selena anytime....and I will. More

by bonniemeares Verified Customer Verified Customer

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I traded in a 2016 Nissan Altima with a little over 100k miles & was able to transfer into a 2024 for a reasonable price. Great Staff all around everyone I dealt with was helpful & respectful with my time miles & was able to transfer into a 2024 for a reasonable price. Great Staff all around everyone I dealt with was helpful & respectful with my time. I will return for another car when trade in time comes around. Rob Johanos was the sales manager. Bryce Berryman worked the loan. Kind Regards, Don Plummer More

by donplum60 Verified Customer Verified Customer

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