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Cody Zimmerman

Overview Reviews (30) Inventory (224)

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Cody Zimmerman

Cody Zimmerman | Page 2

Service Advisor

Key Acura of Reno

11550 S Virginia St
Reno, NV 89511

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4.8

30 Reviews

Overview Reviews (30) Inventory (224)

4.8

30 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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30 Reviews of Cody Zimmerman

May 22, 2026

Dealership Rating

Employee Rating

Buying a car is never a quick process I guess. I was trading in a car and paying cash for the difference and yet it took hours. However, Tom Sullivan was very nice to work with and stayed and tal I was trading in a car and paying cash for the difference and yet it took hours. However, Tom Sullivan was very nice to work with and stayed and talked to me while all the wheels were turning. He could have shuffled me off to sit and wait but he did not. That was greatly appreciated. More

by lhouse17

Sales Price Transparency

Trade-in Experience

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Sean Smartt , Tom Sullivan was a pleasure to work with. I feel he understood my needs and helped make it happen

May 22, 2026 -

Key Acura of Reno responded

It means a lot that you stuck with us through the trade-in and cash purchase of your used Acura MDX. We’re glad our staff stayed and talked with you instead of leaving you to wait alone. We look forward to helping you again in the future. Experience the Key Difference

May 10, 2026

Dealership Rating

Employee Rating

Cody made sure that he would get everything done for me. I will always be a customer at Acura and Cody was the Best Thank you so much Ellen Thomas I will always be a customer at Acura and Cody was the Best Thank you so much Ellen Thomas More

by ELONWHEELS

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

May 10, 2026 -

Key Acura of Reno responded

It’s wonderful to hear that Cody took such great care of your MDX, and we appreciate your loyalty to Acura. Thank you for the five-star rating and for trusting us with your service needs. We look forward to assisting you again soon. Experience the Key Difference

May 10, 2026

Dealership Rating

Employee Rating

Trustworthy, honest. I know when I go there I will be taken care of and treated fairly. I know when I go there I will be taken care of and treated fairly. More

by KIIMMKB

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Ethan Dillard

May 10, 2026 -

Key Acura of Reno responded

We’re grateful you trust our team with your Acura MDX. It’s wonderful to know you felt taken care of and treated fairly. Thank you for sharing your experience, and we look forward to helping you again. Experience the Key Difference

May 09, 2026

Dealership Rating

Employee Rating

Ryan in service was honest and very helpful He provided great advice. I do miss Brian in service, however great advice. I do miss Brian in service, however More

by SVMAMA333

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Cody Zimmerman

May 09, 2026 -

Key Acura of Reno responded

Glad our advisor could give honest, helpful guidance for your Acura RDX service. We’ll share that you miss having a familiar face on the team. Thanks for the five-star rating, and we look forward to welcoming you back. Experience the Key Difference

April 30, 2026

Dealership Rating

Employee Rating

Really happy with the new service team. They listen and care about what the customer cares about. They listen and care about what the customer cares about. More

by luvrush

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Cody Zimmerman

Apr 30, 2026 -

Key Acura of Reno responded

Thank you for sharing your experience and for trusting us with your Acura ZDX. Cody and our service team are glad their attentive approach resonated with you and look forward to assisting you again. Experience the Key Difference

April 29, 2026

Dealership Rating

Employee Rating

Very clean. Well organized. Had water and cookies!!!! Cody greeted me by name when I walked in the door. Well organized. Had water and cookies!!!! Cody greeted me by name when I walked in the door. More

by MJDCAD

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Cody Zimmerman

Apr 30, 2026 -

Key Acura of Reno responded

Delighted to hear you found our facility inviting and enjoyed the refreshments. Cody enjoyed welcoming you by name, and we’re glad your Acura service visit went smoothly. Thanks for sharing your experience. Experience the Key Difference

April 26, 2026

Dealership Rating

Employee Rating

Cody (and Ethan ) were so great. Cody kept us informed the entire way, gave us good estimates and was friendly and knowledgeable. Ethan stepped in when Cody was out and was super inf Cody kept us informed the entire way, gave us good estimates and was friendly and knowledgeable. Ethan stepped in when Cody was out and was super informative, kind and understanding as well. We loved working with both of them! More

by Amberbreuer83

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Ethan Dillard

Apr 26, 2026 -

Key Acura of Reno responded

We appreciate you highlighting Cody’s clear updates and estimates along with Ethan’s informative and understanding approach. It’s great knowing your Acura was in such capable hands throughout the service process. Experience the Key Difference

April 25, 2026

Dealership Rating

Employee Rating

Car wouldn't recognize any of my keys and they were able find the problem and get it running again. find the problem and get it running again. More

by Tkerivan

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Cody Zimmerman

Apr 27, 2026 -

Key Acura of Reno responded

Thanks for sharing about your experience with Key Acura of Reno. Cody and our team appreciate your business and hope to see you again soon! Experience the Key Difference

April 23, 2026

Dealership Rating

Employee Rating

Efficient and Convenient. Customer service is top notch! Clean facility, friendly staff and wonderful sales and service department. Customer service is top notch! Clean facility, friendly staff and wonderful sales and service department. More

by EULORES

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Cody Zimmerman

Apr 23, 2026 -

Key Acura of Reno responded

It’s great to hear how smoothly your Acura TL service went. Our clean facility and welcoming team strive to provide both convenience and friendly support. We look forward to assisting you again on your next visit. Experience the Key Difference

March 28, 2026

Dealership Rating

Employee Rating

Same day service accommodated on short notice. The drop off and pick up process were smooth and quick. Good communication from start to finish. The drop off and pick up process were smooth and quick. Good communication from start to finish. More

by info@julieknecht.com

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Cody Zimmerman

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