Clayton Prescott
Clayton Prescott at Acura Columbus

Clayton Prescott | Page 4

Service Advisor

Acura Columbus

4340 West Dublin Granville Road
Dublin, OH 43017

Contact Me
4.9
243 Reviews

Dealership Experience

12 yrs, 8 mos

Industry Experience

12 yrs, 8 mos

Specialties & Trainings

Service Writer and Consultant

Business Development Center Sales Administration

View more specialties & trainings
4.9

243 Reviews

Write a Review

243 Reviews of Clayton Prescott

August 07, 2025

Dealership Rating
Employee Rating

First time visiting the service center. Seems good and experience people around to handle the issues. well done! More

by Kazi z. Hasan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 10, 2025

Acura Columbus responded

Thanks for giving us a try! Hopefully we can work together for years to come. Thanks, John Connelly Owner/Acura Columbus

July 24, 2025

Dealership Rating
Employee Rating

Acura Columbus was wonderful in taking care of my vehicle after a breakdown in my travels. Clayton was my service advisor and kept me informed along the way. He was very professional and explained things cle More

by Kirsten
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 04, 2025

Acura Columbus responded

I am glad Clay could help! Thanks for the recommendation! - John Connelly Owner/Acura Columbus

July 16, 2025

Dealership Rating
Employee Rating

Always a great experience whether buying or service. Very professional and customer-focused. Won’t go anywhere else. More

by Shelts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 23, 2025

Acura Columbus responded

So nice - thank you!! - John Connelly Owner/Acura Columbus

July 11, 2025

Dealership Rating
Employee Rating

Acura Columbus offers top-notch maintenance services and Clayton Prescott is a top-notch service advisor. Highly recommended! More

by MetalMan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 23, 2025

Acura Columbus responded

Agreed on Clay! Thanks! - John Connelly Owner/Acura Columbus

July 09, 2025

Dealership Rating
Employee Rating

Thrilled with their customer service, but I was surprised not to receive any special treatment because I’m a loyal, and repeat customer since 2014 More

by Terri
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Shay, Vaughn Lockett

Jul 23, 2025

Acura Columbus responded

Hi Terri - of course we appreciate you and I hope you felt more love! Thanks, John Connelly Owner/Acura Columbus

June 26, 2025

Dealership Rating
Employee Rating

Promt prompt and thourough service of my Precision Certified RDX from Clay and Shing. Very happy with the care that I've received...thank you. More

by jwong
Recommend Dealer
Yes

Other Employees Tagged: Steve Ault , Shing...was excellent

Jul 23, 2025

Acura Columbus responded

Glad that Shing and Clay could help - thanks for the opportunity! - John Connelly Owner/Acura Columbus

June 24, 2025

Dealership Rating
Employee Rating

My first visit for service was a great experience at Acura Columbus. I appreciate the personal attention and pragmatic approach from working with Clayton. More

by JS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 23, 2025

Acura Columbus responded

Welcome! I am glad Clay could help. Thanks, John Connelly Owner/Acura Columbus

June 13, 2025

Dealership Rating
Employee Rating

Rear parking sensor clip on my Acura MDX fell into the bumper. Service department fixed it quickly no charge. Very attentive service department. More

by rufus123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jami Meredith

Jul 23, 2025

Acura Columbus responded

I am glad Jami, Clay and the team could help! Thanks for writing. - John Connelly Owner/Acura Columbus

May 15, 2025

Dealership Rating
Employee Rating

Acura Of Columbus is an amazing dealership! They are welcoming and efficient on all their services! I would recommend Acura Of Columbus to all of my friends and family because of the fabulo More

by patrichamilt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 20, 2025

Acura Columbus responded

What a wonderful recommendation - thank you! So nice and greatly appreciated. Thanks, John Connelly Owner/Acura Columbus

April 17, 2025

Dealership Rating
Employee Rating

It’s always good , I just wish they are proactive and have checked lights, airpressure. More

by WaterAcura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 21, 2025

Acura Columbus responded

You are right! Sorry about that. I will have to see how that happened. Email or text me at johnconnelly@acuracolumbus.com/614-761-1222 so we can get this handled for you. I just need your name so I can look up the paperwork. Thanks, John Connelly Owner/Acura Columbus

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