Clayton Prescott
Clayton Prescott at Acura Columbus

Clayton Prescott | Page 16

Service Advisor

Acura Columbus

4340 West Dublin Granville Road
Dublin, OH 43017

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4.9
243 Reviews

Dealership Experience

12 yrs, 8 mos

Industry Experience

12 yrs, 8 mos

Specialties & Trainings

Service Writer and Consultant

Business Development Center Sales Administration

View more specialties & trainings
4.9

243 Reviews

Write a Review

243 Reviews of Clayton Prescott

April 11, 2023

Dealership Rating
Employee Rating

I had a problem (leaking engine oil) with my RDX. I got IMMEDIATE attention and action to fix this problem. THank you! More

by Dging
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 11, 2023

Acura Columbus responded

Sorry for the leak — glad we were able to help fix it. Thanks for taking the time to write this review! Thanks, John Connelly Owner/Acura Columbus

April 08, 2023

Dealership Rating
Employee Rating

I’m always impressed with the customer service face to face or phone call’s thanks More

by Rayvonenglish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 08, 2023

Acura Columbus responded

Thank you very much — and we appreciate your patience. I have had the FRKA issue on two occasions with my Odyssey and I know how frustrating it can be. Hopefully we can figure it out! Thanks, John Connelly Owner/Acura Columbus

March 31, 2023

Dealership Rating
Employee Rating

Clayton and Zach were on point. Great first time experience. Will be back next time I need service and for buying future vehicles. More

by Bigsalad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Todd Skidmore, Zach Zeune , Hayley Jones

Apr 02, 2023

Acura Columbus responded

I am very happy that Clay and Zach were able to help — thanks for the opportunity! Thanks, John Connelly Owner/Acura Columbus

March 27, 2023

Dealership Rating
Employee Rating

Excellent, friendly staff who you can reach out to whenever you need them. Buying my 2023 TLX Type-S was easy and fun. Every time I have a question, I reach out to my salesman Vaugh Lockett who always More

by NWILLIS11
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Tom Cole, Vaughn Lockett , Treg Blagg

Apr 02, 2023

Acura Columbus responded

Awesome! I love this review. Enjoy the new TLX and so great to read about Vaughn, Treg and Clay. Thanks, John Connelly Owner/Acura Columbus

March 23, 2023

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Employee Rating

Friendly, welcoming representatives who listen to your concerns and provide descriptions and the services to be performed by the technicians. Technicians who also provide easy to understand descriptions o More

by marilynpholt
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Mar 24, 2023

Acura Columbus responded

Wow — thank you so much for taking the time to write out such a nice note! We are glad to have you as our customer — we really appreciate your very kind words about our team. Thanks, John Connelly Owner/Acura Columbus

March 22, 2023

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Employee Rating

Service is great we have bought 2 vehicles from the dealership we have always been taken care of appreciate you guys More

by Dunkcaddell
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Mar 23, 2023

Acura Columbus responded

Thanks for recognizing a lot of our team! We are very lucky to have them with us. Thanks for being our customer. - John Connelly Owner/Acura Columbus

March 21, 2023

Dealership Rating
Employee Rating

Professional, courteous, and communication was great. They were able to figure out the problem with minimal down time and loaner vehicle needed only short time. More

by adamsks58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zach Zeune , Hayley Jones

Mar 22, 2023

Acura Columbus responded

I am glad it all worked out! I especially like to read about the communication — super important. Thanks, John Connelly Owner/Acura Columbus

March 16, 2023

Dealership Rating
Employee Rating

My MDX was involved in an accident and the insurance company had me take the carto another shop for repair. My car was not running smoothly after the other shop finished. So l brought my car to Columbu More

by Millsl1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 16, 2023

Acura Columbus responded

I am glad Clay and the team could help! Thanks for the opportunity. - John Connelly Owner/Acura Columbus

March 16, 2023

Dealership Rating
Employee Rating

Only dealership I have used to service my vehicles for years and have never a single complaint. Top notch service. Highly recommended. More

by anto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zach Zeune , Hayley Jones

Mar 16, 2023

Acura Columbus responded

Thank you so much!! We are very grateful. Thanks, John Connelly Owner/Acura Columbus

March 08, 2023

Dealership Rating
Employee Rating

I always have great experiences with Acura of Columbus! Great service always! I wouldn’t go anywhere else! More

by Alex M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jami Meredith, Jerry LaWarre

Mar 10, 2023

Acura Columbus responded

You made my day with your nice note — thanks so much! I am glad Jami, Clay and Jerry have been helpful. Thanks, John Connelly Owner/Acura Columbus

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