Clayton Prescott | Page 12

Clayton Prescott, an advisor, to good care of me. Great customer service. Unfortunately, a part I needed was on back order, so I wasn't able to get all services done. The loaner vehicle was s Great customer service. Unfortunately, a part I needed was on back order, so I wasn't able to get all services done. The loaner vehicle was superb! More

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Quality service every single time I visit. I have 3 Acuras and only deal with this location. Recently purchased used certified in October 2022, discovered a small cosmetic chip in paint issue I have 3 Acuras and only deal with this location. Recently purchased used certified in October 2022, discovered a small cosmetic chip in paint issue on roof of car. Acura worked very hard with me to come to a more palatable resolution than an estimate I received from a referred auto body location. I’m very appreciative of their continued commitment to service. More

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My experience at Acura Columbus was awesome! The team was efficient, knowledgeable and caring from vehicle drop off to pick up. Yes I will drive an extra 35 to 45 minutes for best in class vehi The team was efficient, knowledgeable and caring from vehicle drop off to pick up. Yes I will drive an extra 35 to 45 minutes for best in class vehicle and customer service. Thank you to all the team members who made this possible for me. More

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Works hard to help me take care of my great little car. Very trustworthy and thorough. Very trustworthy and thorough. More

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Everything was wonderful and everyone was so kind, service was speedy. Great overall experience, thank you! service was speedy. Great overall experience, thank you! More

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This would be a 5 star review if we could please get our key fob that we ordered in May of 2023. We are considering never buying another Acura because of this. key fob that we ordered in May of 2023. We are considering never buying another Acura because of this. More

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The service staff was very cordial and responsive to my needs. The shuttle service to work was very convenient. needs. The shuttle service to work was very convenient. More

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Love the concierge service. It saved me lots of time and planning. I would use it again. It saved me lots of time and planning. I would use it again. More

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Service department was outstanding with my late model RDX. Getting the video review is very helpful. RDX. Getting the video review is very helpful. More

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This was the first time to use this place for my maintenance. My service representative was very kind, friendly and helpful to go through steps and took time to explain/suggest for my next replaceme maintenance. My service representative was very kind, friendly and helpful to go through steps and took time to explain/suggest for my next replacements. They treated me as a valued customer! And it made my day:-) Thank you! More

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