Claudio Perez | Page 7

Very helpful and professional Extremely accommodating and knowledgeable of the model car I have.. he made having my car serviced a very easy experience.. knowledgeable of the model car I have.. he made having my car serviced a very easy experience.. More

by gerrie4778 Verified Customer Verified Customer

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Claudio is always the best . He makes service easy and smooth. I'm very happy with my service experience. He makes service easy and smooth. I'm very happy with my service experience. More

by pbruzzone66 Verified Customer Verified Customer

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Great service. Claudio Perez is the best. I am very happy with my experience. Than you. Claudio Perez is the best. I am very happy with my experience. Than you. More

by snarfydd Verified Customer Verified Customer

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A great dealership , right from answering the. Phone to providing a replacement car to providing a comprehensive analysis and options for service. Charging 3% for credit car use when not accepting Phone to providing a replacement car to providing a comprehensive analysis and options for service. Charging 3% for credit car use when not accepting checks is a bit of a downer. However a very positive experience. More

by brosner0 Verified Customer Verified Customer

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Claudio always makes it easy and it's a seamless day when I have to bring my car in for any kind of service. I have to bring my car in for any kind of service. More

by shield1819 Verified Customer Verified Customer

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I requested an appointment for Monday and work began on Thursday. The diagnosis was new convertible top and mechanism at a cost of thousands. Correct diagnosis low battery. New battery fixed the convertibl Thursday. The diagnosis was new convertible top and mechanism at a cost of thousands. Correct diagnosis low battery. New battery fixed the convertible top. They did credit the $477 diagnosis toward cost of new battery after multiple negotiations. However after paying $200 just for battery installation when I checked new battery once home, I found they just put the battery in tray and hooked up terminals. The hold down brackets were left on the trunk floor for me to do myself. More

by SUNNYSLOPEPA Verified Customer Verified Customer

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Appointment was for 10:00 and was told that the service would take about 1.5 hours. At 12:00 I inquired and realized that the vehicle was where I had left it. Completed at 2:00. Previous service appointmen would take about 1.5 hours. At 12:00 I inquired and realized that the vehicle was where I had left it. Completed at 2:00. Previous service appointment issues had not been successfully resolved and only returned as this was a recall. More

by goldfn Verified Customer Verified Customer

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Great service advisor. ..was always communicating with new to see the status of the car. Always on top of there work ..was always communicating with new to see the status of the car. Always on top of there work More

by chris Verified Customer Verified Customer

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Had to wait a month for parts to arrive. I would have done things differently if I knew it would take that long for motor mounts to arrive. The inconvenience was the problem and perhaps bett I would have done things differently if I knew it would take that long for motor mounts to arrive. The inconvenience was the problem and perhaps better communication about options. More

by REVNOVA Verified Customer Verified Customer

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Went in for a 12,000 mile service they told me I needed 2 rear tires they were not bad in my professional opinion and I have 50 vehicles. I would rather drive few more thousand miles and replace all 4 tires. rear tires they were not bad in my professional opinion and I have 50 vehicles. I would rather drive few more thousand miles and replace all 4 tires. They said they rotated but did not . I had to call them out on it then they admitted it and took 50.00 . The fact is I wanted them rotated. Service was poor I would not recommend this dealership . Think I will trade car and do something else . More

by GHYLTON50 Verified Customer Verified Customer

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