Clarissa Collins
Clarissa Collins at Napleton Cadillac of Oak Lawn

Clarissa Collins

Sales Consultant

Napleton Cadillac of Oak Lawn

10125 Cicero Ave.
Oak Lawn, IL 60453

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4.8
13 Reviews
4.8

13 Reviews

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13 Reviews of Clarissa Collins

October 27, 2026

Dealership Rating
Employee Rating

Great location. Friendly personnel. Service department personnel keeps you informed regarding the progress of work. Nice waiting area. More

by DWAYNEESANDERS
Recommend Dealer
Yes

October 24, 2026

Dealership Rating
Employee Rating

Because I was injured, I emailed my repairs to Napleton/Brian. I had an outline of everything that was wrong. Brian and porters picked up the car, brought it back to the dealership, contacted me w More

by Sandy's Cadillac
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brian Johnson , Will Williams-retired

October 23, 2026

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Employee Rating

Brian is always efficient and helpful whenever my car requires service. He is a pleasure to work with. More

by LBTP0709
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brian Chronister

October 22, 2026

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Employee Rating

Clarissa in Sales and Dennis in Service are top notch people, the Customer Service is Impeccable, We will be coming back. More

by Francisco Javier
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Scott Mudrak , Dennis in Service

October 08, 2026

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Employee Rating

The team provides excellent customer service and communicates clearly. They are professional, helpful, and make sure everything is easy to understand. More

by BLKROBE13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brian Johnson

October 04, 2026

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Employee Rating

I was told that I qualified for a interest rate of 5. 9 for 72 months because of my credit score but without my knowledge they increased it to 6.07 which turned into a shady deal. More

by rlenzyjr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Scott Mudrak, Robert Younghale

Oct 12, 2026

Napleton Cadillac of Oak Lawn responded

We appreciate your feedback and the opportunity to clarify the details of your financing. The original 5.9% rate through GM Financial was not available for a zero-down loan of $78,000, given the limited history of automobile credit. To help you achieve the same monthly payment we initially discussed, we secured financing through an alternative lender at 6.07% and adjusted the vehicle’s selling price accordingly. These details were reviewed with you by our finance manager before any paperwork was signed. We strive to be transparent throughout the financing process and regret that you feel your experience did not reflect that commitment.

October 02, 2026

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Employee Rating

Friendly staff, and amazing customer service from Clarissa. Would recommend her to anyone buying a car in the near future. More

by Leon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

September 28, 2026

Dealership Rating
Employee Rating

Service was excellent and performed in a timely matter. .Pointed out service that was needed . More

by MAP007
Recommend Dealer
Yes

Other Employees Tagged: Brian Chronister , Joe Yozzi performed the service

September 28, 2026

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Employee Rating

good service area was clean . waiting room was comfortable.did not wait long for service More

by GNWGORMAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Brian Chronister, Brian Johnson

September 17, 2026

Dealership Rating
Employee Rating

Brian met my needs kept me aware of everything that was going on with my car More

by GEORGEHUDSON1949
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brian Chronister, Brian Johnson

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