Cierra Burns
Cierra Burns at Westown Ford Lincoln

Cierra Burns

Sales

Westown Ford Lincoln

1312 West Morton Avenue
Jacksonville, IL 62650

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4.9
185 Reviews

Hey guys! I am a saleswoman here at our local Ford dealership. I’ve been here since June of 2021, I am 30 years old and have a couple of dogs and a couple of wonderful kids at home! I am very easy going, and really enjoy going through my sales process with my customers on a very at ease and comfortable basis. I have had great feedback from my customers based on my sales approach. You can also find me on Facebook under Cierra at Westown Ford where I like to show off some of our inventory in funny ways! Should you choose me to work with, I promise to do my very best to help you find the best vehicle for you and your family!

Dealership Experience

4 yrs, 7 mos

Specialties & Trainings

Insurance

Computer applications

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4.9

185 Reviews

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185 Reviews of Cierra Burns

December 06, 2025

Dealership Rating
Employee Rating

Everyone I delt with was so kind and able to help get me what I needed. From Prosper helping me choose a car I was happy with to Cierra helping me with payment options it was a smooth experience. More

by Vn80
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kevin MacKenzie, Prosper Denson

December 06, 2025

Dealership Rating
Employee Rating

Wonderful , kind, Respectful and Caring people ? ????? Mr. Kevin and Mrs. Cierra is the best people I found in my difficult time after the accident. I don't know how can I do without the support they More

by Maria Rehberg
Recommend Dealer
Yes

Other Employees Tagged: Cierra Burns

December 04, 2025

Dealership Rating
Employee Rating

Great experience. Thanks to Prosper. I would recommend them to anyone who is looking for a new or used vehicle. More

by rbunge57
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Prosper Denson

December 01, 2025

Dealership Rating
Employee Rating

So please to be able to do a long distance deal. The professional of Cierra and Prosper was much appreciated. Thank you so much and I look forward to being a repeat customer! More

by rodney.guthrie21
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Prosper Denson

November 25, 2025

Dealership Rating
Employee Rating

Very accommodating Answered all my questions and my salesman was excellent Peter K was my salesman and he has continued to answer questions after the sale More

by ranshaw57
Recommend Dealer
Yes

Other Employees Tagged: Cierra Burns

November 23, 2025

Dealership Rating
Employee Rating

Absolutely love how they care about the customers and how helpful they are! Can't say enough about how great they are!! More

by ktwade24
Recommend Dealer
Yes

Other Employees Tagged: Cierra Burns

November 20, 2025

Dealership Rating
Employee Rating

This is the 3rd car I have purchased from West Town Ford. I have been completely satisfied each time. More

by toby
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Prosper Denson

October 28, 2025

Dealership Rating
Employee Rating

Peter was great to work with. Made the process very easy, not stressful. Met me where I was at. More

by kathrynkleeman
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Peter Kokinias

October 26, 2025

Dealership Rating
Employee Rating

Very friendly, courteous and helpful. I have bought several vehicles from Westown and have always been happy with the service received. Wade is the best salesman and Kevin gave a great pe More

by fishunt56
Recommend Dealer
Yes

Other Employees Tagged: Cierra Burns

October 25, 2025

Dealership Rating
Employee Rating

Very good experience. One stop shop. Both ladies were pleasant and easy to talk to. More

by rbunge57
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Prosper Denson

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