Chuck Griffith
Chuck Griffith at Germain BMW of Naples

Chuck Griffith | Page 24

Service Advisor

Germain BMW of Naples

11286 Tamiami Trail N
Naples, FL 34110

Contact Me
5.0
307 Reviews

Hi I am Chuck Griffith a Service Advisor at Germain BMW. I started here at Germain BMW in August of 2013 as a porter and then moved up to be a Service Advisor in January of 2014. This is my first time in the car industry. My family and I moved here for the Northwest Suburbs of Chicago in June of 2013 where I was in customer service for 13 years. When I am not at work I am with my family going to the beach or the pool.

Dealership Experience

13 yrs, 3 mos

Languages Spoken

English English

5.0

307 Reviews

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307 Reviews of Chuck Griffith

January 11, 2021

Dealership Rating
Employee Rating

It’s always a pleasant experience at the dealership when I need service. Chuck Griffin gets me taken care of quickly so I can get going. More

by Barbara 2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alex Soare

Jan 12, 2021

Germain BMW of Naples responded

Great to hear from you, Barbara. It's wonderful to know that you continue to have great experiences with Chuck and that he ensures that all of your needs and expectations are met each time you come in. We appreciate your business and look forward to your next visit. Best Regards, Flavio Galasso General Manager

January 07, 2021

Dealership Rating
Employee Rating

Chuck Griffith went beyond just getting my car fixed. He took pictures of the wires some animal had chewed on and sent then to me so I would understand the peculiar problem which occurred twice. I real More

by bbwjlw
Recommend Dealer
Yes
Jan 08, 2021

Germain BMW of Naples responded

Thank you for your kind words and for taking the time to leave us this 5-star review. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future. Best Regards, Flavio Galasso General Manager

January 05, 2021

Dealership Rating
Employee Rating

Always great customer care from Chuck Griffith when I need to bring my X5M in for service. Chuck makes scheduling the appointments easy and seamless. More

by laurafrate
Recommend Dealer
Yes
Jan 05, 2021

Germain BMW of Naples responded

We here at Germain BMW of Naples are very happy to have provided you with such a positive experience! We sincerely thank you for the positive review, and look forward to seeing you again soon! Best Regards, Flavio Galasso General Manager

December 14, 2020

Dealership Rating
Employee Rating

I've worked with Alex on three vehicles and he will be handling my fourth next Dec. excellent customer relations. In my opinion an strong asset to your dealership More

by ANA2323
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alex Soare

Dec 15, 2020

Germain BMW of Naples responded

Thank you for your continued business. We are quite fortunate to have Alex as a member of our team taking great care of our valued customers. Best Regards, Flavio Galasso General Manager

November 26, 2020

Dealership Rating
Employee Rating

Recently had a great experience having my car serviced at Germain BMW. Charles Griffith is very attentive and took care of everything very quickly. highly recommend! More

by mhcatlady
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Nov 30, 2020

Germain BMW of Naples responded

Your business and kind recommendation mean so much to us all. Thank you for sharing. Best Regards, Flavio Galasso General Manager

November 06, 2020

Dealership Rating
Employee Rating

Chuck is always great to work with. He goes out of his way to make sure that you are taken care of and follows up on any issue. Chuck even went out of his way to call just to make sure everything was ok, More

by jmurray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 06, 2020

Germain BMW of Naples responded

Great to hear from you. It's wonderful to know that you continue to have great experiences with Chuck and that he ensures that all of your needs and expectations are met each time you come in. We appreciate your business and look forward to working with you again in the future. Your continued business is truly valued and appreciated. Best Regards, Flavio Galasso General Manager

September 30, 2020

Dealership Rating
Employee Rating

Chuck Griffith is a pleasure to deal with. He is friendly, professional, and courteous. I always feel comfortable with his handling of the service for the car. More

by Frank A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 01, 2020

Germain BMW of Naples responded

Thank you for taking the time to write about your experience. It is wonderful to hear that Chuck makes you feel comfortable and is always able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future. Best Regards, Flavio Galasso General Manager

September 24, 2020

Dealership Rating
Employee Rating

Chuck Griffith takes care of my car like it was his own! The service guys meet me when I drive up and they always get Chuck to help me with what is needed. He also arranges for someone to drive me to work More

by Jayne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 25, 2020

Germain BMW of Naples responded

Providing all-around quality experiences and ensuring your complete satisfaction is our goal here at Germain BMW of Naples. Thank you for letting us know that Chuck and our team continue to achieve this goal. Best Regards, Flavio Galasso General Manager

Sep 25, 2020

Jayne responded

Of Course!

September 13, 2020

Dealership Rating
Employee Rating

I have both of my BMW’s serviced at Germain Naples. Chuck Griffith my service advisor provides extraordinary professional service and keeps both my vehicles in excellent condition. Chuck has always been res More

by dbohl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ron Arnold

Sep 14, 2020

Germain BMW of Naples responded

Your business is truly appreciated as is your trust in Chuck and our team to ensure your complete satisfaction as well as keeping you and your vehicles safely on the road. Best Regards, Flavio Galasso General Manager

August 26, 2020

Dealership Rating
Employee Rating

Chuck Griffith is the most knowledgable, generous, and friendly service advisor I have had in my 60 years of driving. His advice is always spot on and it wonderful to be able to completely trust him and G More

by jmlcsl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 27, 2020

Germain BMW of Naples responded

Thank you for leaving Chuck this awesome feedback. We truly value your business and appreciate the trust you have in Chuck and our team. We all look forward to working with you for many years to come. Best Regards, Flavio Galasso General Manager

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