Chuck Coleman | Page 5

Chuck Colman has been nothing but helpful and takes the time to make sure you are getting what you want for the best price I have bought two trucks from dodge Lithia in less then a year and it’s been nothi time to make sure you are getting what you want for the best price I have bought two trucks from dodge Lithia in less then a year and it’s been nothing but stress free and will continue to always call chuck for new car and truck purchases! More

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A big thank you to Kevin Lewis (GSM), Chuck Coleman (Sales Rep.), and Mark Tutaan (Finance Mgr.), for helping me find my beautiful car and and the best financing option. You made the experience quick a (Sales Rep.), and Mark Tutaan (Finance Mgr.), for helping me find my beautiful car and and the best financing option. You made the experience quick and painless. Great dealership to work with! More

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Chuck Coleman was great to work with. Very professional and a great person.Financing was quick. Great experience! Don’t have any complaints. Thank you for everything. and a great person.Financing was quick. Great experience! Don’t have any complaints. Thank you for everything. More

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Chuck Coleman great experience working with him, helpful treat us not just customer but as a family , give his 100% to satisfy us excellent service treat us not just customer but as a family , give his 100% to satisfy us excellent service More

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Helpful, he answer all my questions,professional He Helpful, he answer all my questions,professional He treat us not just a costumer but as a family he did everything to get all we need Helpful, he answer all my questions,professional He treat us not just a costumer but as a family he did everything to get all we need More

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Great experience with Chuck Coleman. He made our buying experience quick and easy. We purchased our new truck via the website since we live in Fairbanks. He got everything done and we drove down to Anchora experience quick and easy. We purchased our new truck via the website since we live in Fairbanks. He got everything done and we drove down to Anchorage and made a quick easy swap with our old truck. Highly recommend Chuck if you are in the market for a new vehicle. More

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Easy Going Purchase Experience Thank you everyone at Lithia Superstore of South Anchorage! I appreciate my sales advisor Chuck Coleman. He is always very helpful, kind, and most of Thank you everyone at Lithia Superstore of South Anchorage! I appreciate my sales advisor Chuck Coleman. He is always very helpful, kind, and most of all extremely patient! This is my second purchase with the store and Chuck in just under two years and I couldn’t be happier. Cody Coker was my finance manager. He was great, answered all my questions, and explained everything very well! Last, but never the least I want to thank the sales manager Kevin Lewis! He is always so delightful, sincere, and so appreciative! I absolutely adore all the wonderful customer service, the clean dealership, and the great atmosphere! Thank you to all who made this deal happen and I am definitely in LOVE with my new 2020 Jeep Grand Cherokee! More

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Chuck was great to work with, he made me feel right at home and got me into a new vehicle in no time. Awesome service and clean dealership, what more could I ask for! I have found my place! Thanks Chuck! home and got me into a new vehicle in no time. Awesome service and clean dealership, what more could I ask for! I have found my place! Thanks Chuck! More

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new truck No issues with pressure No hassles with my salesmen Chuck. I would be back to purchase another truck or car and company van..thank you very much!!! No issues with pressure No hassles with my salesmen Chuck. I would be back to purchase another truck or car and company van..thank you very much!!! More

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Stay away from all things Lithia It has taken some real effort to decide what to say about this dealership. My past dealings with this group have been good. I did not purchase a vehic It has taken some real effort to decide what to say about this dealership. My past dealings with this group have been good. I did not purchase a vehicle then, just had service done. I purchased a near new 2018 2500 RAM. They were so intent on making the sale b4 month end they agreed to several criteria. They gave me a week to try and sell my old truck after we had come to an agreement on price and potential trade value. My trade was at a shop being repaired after the Lithia service group in Wasilla could not fix it and did additional damage (3 yrs). I dealt with Chuck Coleman as the sales person. The agreement was set for a specific amount for my trade and that several other items would be done to the new truck, detailing the paint was agreed to but never happened. I should add that I am disabled. I am currently taking medications that can lead to confusion on my part. I made this clear when I was there and the cane I walk with should have added to that observation. It was getting late, I was in pain, I wanted to leave and asked if the deal Chuck presented was good for 24 hrs. He ran back to the office and returned with an affirmative answer. The finance manager (?) then provided me with 2 contracts to sign, 1 for no trade in and the other with. By this time I am not thinking clearly due to the pain I am in. I did not or could not resolve the numbers in my mind on the contract. I made the decision to sign the paperwork on trust. I did not take delivery of the truck that night. It was not until Jan 31 did I take delivery. It was after that I discovered the discrepancy in the trade allowance and after I washed the truck is when I noticed the paint detailing had not been completed (scratches were to be polished out). The amount of money we are talking about is small, $500.00 in the trade and what ever the cost to detail. My issue is the fact that I felt like I could trust them and found out I can't. There were some good points to my dealings as well, I felt Ansel Sandone did a good job but whether he was given the real story is unknown to me, I doubt it. This is not my first disappointing experience with a Lithia dealership. The RAM dealer in Wasilla Alaska has a HORRIBLE service department. I almost refused to purchase a RAM again because of that experience but I thought I would be okay with this dealer. I am sorry to say that after being a loyal customer to the RAM brand for over 35 yrs I will not purchase another Dodge/RAM/Chrysler product again. I have stewed on this review for a couple of months and decided it needed to be shared. I can only hope that some good can be pulled from this review. I have, in the past heard others besmirch the Lithia brand but decided to see how they did. I am sorry to say the Lithia reputation did not get any better with this sale. Keith Dunn Big Lake, Alaska More

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