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Christopher Reid
Christopher Reid | Page 22
Service Manger
Cape Coral Chrysler Dodge Jeep Ram
2200 NE Pine Island Rd
Cape Coral, FL 33909
642 Reviews
Industry Experience
21 yrs, 2 mos
Languages Spoken
English
642 Reviews
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642 Reviews of Christopher Reid
October 20, 2022
Great experience with the service and the facility. Only complaint is that the prepaid oil changes I have left won't transfer to a new vehicle. Only complaint is that the prepaid oil changes I have left won't transfer to a new vehicle. More
by ndgraham13
Verified CustomerOther Employees Tagged: Raymond Powers
October 18, 2022
Enjoyed the donut and coffee but it too over 2. 5 hours for an oil change which I could get at a Quick Lube in 15 minutes. 5 hours for an oil change which I could get at a Quick Lube in 15 minutes. More
by pggywltn
Other Employees Tagged: Jay Ganzi, Raymond Powers, Ladies at checkout desk
October 14, 2022
I hate leaving a negative review but I've been to the dealership several times now for service and I always have the same issues. 1. How many times do I need to tell a different person what I need don dealership several times now for service and I always have the same issues. 1. How many times do I need to tell a different person what I need done? I understand that you may need someone to greet people who pull in for service, get their name, and see if they have an appointment scheduled. If they are not the service advisor, do NOT have them ask the owner what they are having done so the owner just has to repeat it again. My last two appointments I've spoken to 3 and 2 people respectively. By the time the SA gets to me, I'm frustrated and don't want to say anything. 2. If I marked everything that I wanted done when I scheduled the appointment through your website and was very thorough, why is that not printed and used by the Service Advisor to confirm those items with me and to see if there is anything else that I need checked or done? 3. Why is the online scheduled service items not used at all? I marked several items to be done for my service based on mileage and recommended service items. To my knowledge, none of them were done because I didn't verbally say them the morning I dropped off my vehicle. They were not on the receipts that I signed. I am a very frustrated customer. I specifically drive farther to come to CC Chrysler (Galeana is closer) because I hope for better service. I believe this is a management issue, not an issue with service advisors, porters, or other staff. More
by shawa8079
Other Employees Tagged: Raymond Powers
October 14, 2022
Absolutely no help, cost me $243 for you guys to tell me that in order to fix my it’s going to cost me over $1250!!! To me that’s just taking advantage of people with really no place else to go that in order to fix my it’s going to cost me over $1250!!! To me that’s just taking advantage of people with really no place else to go More
by pji3116
Other Employees Tagged: Raymond Powers
October 10, 2022
Christoffer had my oil changed, multi-point inspection and tire rotation completed in less than 2 hours. Just enough time to walk next door to Einstein Bagels for lunch. and tire rotation completed in less than 2 hours. Just enough time to walk next door to Einstein Bagels for lunch. More
by brucekoenig
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