Christopher Promades | Page 8

great service I arrived at Tasca Cranston to service my car that I purchased there and was greated by Chris. My appointment was in the computer for the incorrect da I arrived at Tasca Cranston to service my car that I purchased there and was greated by Chris. My appointment was in the computer for the incorrect day. Chris dealt with the situation very professionally and took my car in to be serviced. I received several calls from Chris the following day to keep me updated on the status of the car. We picked it up that night and everything was done to our satisfaction. I would definitely take my car back to Tasca and ask for Chris !! More

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Hassle Free Service Was treated professionally by Chris. My vehicle took longer than expected, he informed me and ensured that my needs were taken care of. The overall ex Was treated professionally by Chris. My vehicle took longer than expected, he informed me and ensured that my needs were taken care of. The overall experience was excellent, hassle fee. More

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Service Chris was friendly and took my car in fairly quick.they did what I asked to be done.i will go back to get things done as i need. Chris was friendly and took my car in fairly quick.they did what I asked to be done.i will go back to get things done as i need. More

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Recall Car brought in for recall. Pleasant staff. Cleanliness of building. I would comment that when a vehicle has recall, Ford motor company should provide Car brought in for recall. Pleasant staff. Cleanliness of building. I would comment that when a vehicle has recall, Ford motor company should provide courtesy vehicle. More

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Good service This was my first visit to this dealership, and while getting your car serviced is never an experience one looks forward to, the waiting room was comf This was my first visit to this dealership, and while getting your car serviced is never an experience one looks forward to, the waiting room was comfortable, and I was kept informed the entire time. More

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Have been dealing with Tasca since 1966. I bought a 1998 Escort s2000 from Tony Parente. I have been dealing with him and Victor DaCosta. Just picked up my 3rd Escape this week. I can alwa I bought a 1998 Escort s2000 from Tony Parente. I have been dealing with him and Victor DaCosta. Just picked up my 3rd Escape this week. I can always depend on these two men to always take good care of me. Victor goes beyond just being a salesperson. I consider him and Tony my friends. That's why I keep going back to Tasca. More

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Good things come to those who wait. I brought my vehicle in for service a few weeks ago. I was disappointed to see that it took a while for the dealership service department to determin I brought my vehicle in for service a few weeks ago. I was disappointed to see that it took a while for the dealership service department to determine and correct the issue, but Chris Promades, my Service Advisor, was with me the whole way. He was kind, sympathetic and informative throughout the entire process. There were some blips along the way, with the service department, but when I got my car back, I called Chris with some follow up questions, and he was very down to earth, and he was not hesitant to politely explain things to me and work with me to ensure that I would be satisfied with the final outcome. Thank you, Chris. I appreciate you! More

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The replacement of my Ford Fusion 2012 airbag went very well Chris Pomades was a splendid service person who patiently oversaw the replacement from start to finish. He was in effective communication with me fro Chris Pomades was a splendid service person who patiently oversaw the replacement from start to finish. He was in effective communication with me from the time I left the vehicle at Tasca to the time I picked it up. More

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Great service as always! Keep up the good work. Fast and friendly service center. Car washed. Pleasure to do business. Been going there for many years and will continue. Keep up the good work. Fast and friendly service center. Car washed. Pleasure to do business. Been going there for many years and will continue. More

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Not one person to greet me or ask if I needed any help! Purchased a 2015 Ecoboost Premium Mustang in 2015. Brought in for service just recently. While at the dealership and due to recent back sugery, I was Purchased a 2015 Ecoboost Premium Mustang in 2015. Brought in for service just recently. While at the dealership and due to recent back sugery, I was interested in getting out of the mustang and into a new 2018/2019 F150. So the day I drop off my car I decide to I want to test drive the F150 with the 2.7ecoboost. Drop my car at service, walk over to the Ford store walk in...no greeting. Walk around the small Ford showroom area...still no greeting. Decide to go on the lot and look through the inventory...still no greeting. At this point I've been on the lot/showroom for 30 minutes without any correspondence whatsoever. I need to get in my rental and head home. Next day, waiting for service to call to let me know whats wrong and if it's covered under my "premium Ford ESP". The day passes and it's time for me to leave work. As I work in Providence and right next to Rt.6 connector, I can be at Tasca Cranston in 10 minutes. So no call from service at 3pm I head to the dealership after work. I wait in service area as 3 of the 4 desks have service writers frantically inputting data on the computers but not one person asking if they can help or saying I'll be right with you...again some type of greeting. So my service rep(Chris?) wasn't there but showed up a few minutes later(at lunch) and greeted me quickly and professionaly. He had the notes from the tech and stated the part needed replacing and it wasn't covered under my expensive Ford Premium ESP(of course it wasn't). I asked that the tech put it back together and I would let the repair be and trade it in that way. Chris tells me that it will be a few minutes to put it back together and I said that's fine, I'm going to try and test drive a truck while I wait. Same story, walk over to Ford sales area no one greeted me. This time a receptionist noticed I was hanging/walking about the showroom and asked if I needed any assistance. Yes I do and thank you for noticing. I tell her I'll be looking at the f150 right outside the glass doors and I hear her page sales for customer assistance. I wait for about 15-20 minutes and nothing...I would like to thank that receptionist and also Chris in service, but what the he!! is going on with your sales department. SMH! As I stated earlier, I will be buying an F150 very soon just don't think it will be from Tasca. More

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