Christopher Hudson | Page 9

Pros and cons about the car and the way my questions were answered.. Although the follow up with the manager was much better. answered.. Although the follow up with the manager was much better. More

by CARLSTER21 Verified Customer Verified Customer

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Shawn, Chris and Joseph went above and beyond to get the car I wanted. I appreciate their time and patience. car I wanted. I appreciate their time and patience. More

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Over all a great experience and to have Joe call after the deal was completed to tell us he found another rebate for an additional $1,000 was great and truly unexpected. the deal was completed to tell us he found another rebate for an additional $1,000 was great and truly unexpected. More

by sdeardeuff Verified Customer Verified Customer

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Shawn is a wonderful asset to your company- he was quick to respond and helpful. Chris in finance is a different story. It was very clear he was intimidated by a couple of color buying a car with cash. We to respond and helpful. Chris in finance is a different story. It was very clear he was intimidated by a couple of color buying a car with cash. We brought the form of payment requested by VW and was then told they won’t release the car because we could cancel the check after leaving. He also told us he spoke to 3 people “at the top” who confirmed this process. Which we now know was untrue. The assumption that we would bring a fraudulent check OR cancel it after has to be driven by a racial bias and that is extremely unfortunate. Then we were told to go back to the bank to reverse the check so we could use our debt card- which foolishly we were willing to do because we have the money. Only to then have the bank (for the second time) explain to the dealership the bond of a cashier check. Once returning we waited over 2 hours to sign 10min items worth of paper work. I’m in complete shock by this entire process and Chris as well as the “top people” he consults with should be ashamed of themselves. More

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Really good service! Thank you Carlos! Understandable information and willing to help us all the way Thank you Carlos! Understandable information and willing to help us all the way More

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I have never purchased a vehicle online before but being in ND for work and seeing the CR-V that I have been wanting for 3 years now at this location, in FL, I decided to give online car shopping a try. Sha in ND for work and seeing the CR-V that I have been wanting for 3 years now at this location, in FL, I decided to give online car shopping a try. Shawn was great and sent pictures, videos, etc. to me to make sure the car was exactly how I imagined it. It was a really great experience. I also want to shout out to Chris Hudson for the help in making this process a breeze. He was super helpful and very nice and friendly. Thank you VW of Ocala, I really appreciate the help and look forward to enjoying my dream vehicle for years to come! More

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I appreciated Cecili’s knowledge and kindness during my service. I was experiencing issues with my previous vehicle (which I purchased from the same Volkswagen in 2021) and she guided me through the whole service. I was experiencing issues with my previous vehicle (which I purchased from the same Volkswagen in 2021) and she guided me through the whole process. I have recommended many people to Cecili at Volkswagen of Ocala. If you’re in need of a new vehicle please go see Cecili! More

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Best service I’ve had in years with any VW dealer that’s saying a lot!!! saying a lot!!! More

by tonyeltugere7 Verified Customer Verified Customer

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Shawn and his team made my recent purchase unusually pleasant. No high pressure sales pitch. Everybody extremely courteous at the dealership. pleasant. No high pressure sales pitch. Everybody extremely courteous at the dealership. More

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My second Volkswagen, will not be the last. Thanks for the easy and smooth transaction. Thanks for the easy and smooth transaction. More

by Daves01ss Verified Customer Verified Customer

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