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Tameron Kia of West Bank
Harvey, LA
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933 Reviews of Tameron Kia of West Bank
I recently had a very disappointing experience at Tameron Kia Westbank on Saturday, Aug 3, 2024. After waiting for 3 hours to get a salesperson to assist us, we negotiated a deal and shook hands on Tameron Kia Westbank on Saturday, Aug 3, 2024. After waiting for 3 hours to get a salesperson to assist us, we negotiated a deal and shook hands on it. However, I was shocked to have the dealership revoke the agreement. This kind of behavior is unprofessional and reflects poorly on their integrity and customer service. At the last minute, they told me that the paperwork I had signed was not for the car I originally wanted and agreed to. If I wanted to get the car I had initially chosen, I would have to pay $90 more every month, bringing the total to $1090 per month. This last-minute change is completely unacceptable and feels like a bait-and-switch tactic. They even brought the car to the back to get detailed. Luckily, my husband checked the VIN and model. They tried to give us a lower model with the price we agreed on for the higher model. This level of dishonesty is appalling. What makes this situation even more frustrating is that we have already purchased three cars from this dealership: one Sportage and two Tellurides. Despite being loyal customers, we were treated with disrespect. The sales manager, David C Murray. He told me that there was no person I could talk to about this matter and that I couldn't talk to anyone else When I asked to speak with his supervisor or someone in a higher position. This response left me feeling even more discriminated against and unheard. I can't believe that a reputable dealership would treat a customer this way, especially based on ethnicity and gender. Afterwards, I found out the store manager, Craig, was sitting there the whole time. Instead of helping out with the situation, they just let it happen. I expected a reputable dealership to honor their commitments and treat all customers with respect, but instead, I was left feeling misled and frustrated. Due to their unethical practices and discriminatory behavior, I will be pursuing legal action. I would not recommend this dealership to anyone looking for a trustworthy and reliable car buying experience. More
Had to wait almost 3 weeks for my part to come in then when it came in, i have to wait another week to get it put in my window has been open for over a month now when it came in, i have to wait another week to get it put in my window has been open for over a month now More
When I arrived, someone took my info and I said I had an appointment for 8:30am. I was kinda surprised he told me the wait time for an oil change would be 1 hr 45 min. All chairs in waiting room were filled appointment for 8:30am. I was kinda surprised he told me the wait time for an oil change would be 1 hr 45 min. All chairs in waiting room were filled so I sat in the lobby. About an hour wait, I went to the restroom and then went in wait room to get a water. Before I got one, I noticed my car parked outside the door. No one contacted me, so I don't know how long it was there. I went outside to find someone to see if my car was done...about 5 min later someone got the paperwork and brought me to cashier. Then I left. More
Pleasant workers and fast service I was greeted soon as I arrived car was pulled to service area left to eat breakfast came back car was ready arrived car was pulled to service area left to eat breakfast came back car was ready More