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Christina Thomas
Christina Thomas at Lou Sobh Honda

Christina Thomas | Page 5

Service Advisor

Lou Sobh Honda

1105 Buford Rd
Cumming, GA 30041

Contact Me
4.9
82 Reviews

Dealership Experience

10 mos

Industry Experience

34 yrs

4.9

82 Reviews

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82 Reviews of Christina Thomas

May 21, 2026

Dealership Rating
Employee Rating

The service was completed in a reasonable amount of time. Meeting my expectationwith good results. More

by ksaitken10
Recommend Dealer
Yes

Other Employees Tagged: Christina Thomas

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May 22, 2026

Lou Sobh Honda responded

Thank you for your feedback! We’re glad to hear your service was completed in a timely manner and met your expectations. We appreciate your support and thank you for choosing Lou Sobh Honda!

May 14, 2026

Dealership Rating
Employee Rating

Very efficient and professional staff. Waiting area is comfortable and clean. Would definitely recommend it. More

by Doug
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dylan Sabino

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May 18, 2026

Lou Sobh Honda responded

Thank you for the great feedback! We’re glad you enjoyed our comfortable waiting area and had an efficient and professional experience with our team. We truly appreciate your recommendation and support of Lou Sobh Honda!

May 14, 2026

Dealership Rating
Employee Rating

Christina didn't waste any time in getting my car in and serviced. I came in for oil change but she got the recalls fixed too in no time. More

by kittu.usha6
Recommend Dealer
Yes

Other Employees Tagged: Christina Thomas

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May 18, 2026

Lou Sobh Honda responded

Thank you for the great review! We’re glad your service experience was quick and efficient and that everything was taken care of during your visit. We appreciate you choosing Lou Sobh Honda!

May 13, 2026

Dealership Rating
Employee Rating

Love Lou Sobh. Love Service Mgr Heather Cullen. Very fair and honest! Just getting to know Christina. More

by kjhoward
Recommend Dealer
Yes

Other Employees Tagged: Christina Thomas

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May 14, 2026

Lou Sobh Honda responded

Thank you for your kind words and continued support! We’re so happy to hear you’ve had great experiences with Heather and Christina. We truly appreciate you being part of the Lou Sobh Honda family!

May 08, 2026

Dealership Rating
Employee Rating

I was really disappointed by the service here. It was disorganized, had unclear pricing, made me wait much longer than they said and never checked in with an update. I will drive 20 minutes to a d More

by beckyrexnuckols
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Daniel Deadwyler

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May 08, 2026

Lou Sobh Honda responded

Hi beckyrexnuckols, thank you for sharing your feedback. We sincerely apologize for the lack of communication and the long wait you experienced; this is not the level of service we strive for. Regarding the pricing, we are glad we were able to honor the original quote once the mistake was brought to our attention, as we always want to be fair. We have also used your experience as a coaching moment for our service advisor to ensure better communication moving forward. We would love the chance to provide you with the 5-star experience you deserve during your next visit. Please reach out to management at your earliest convenience to help rectify this situation.

April 19, 2026

Dealership Rating
Employee Rating

Excellent and very happy with service department! ! Very knowledgeable, friendly and made me feel comfortable with my service appointment. More

by ROGERSRN99
Recommend Dealer
Yes

Other Employees Tagged: Christina Thomas

Print
Apr 24, 2026

Lou Sobh Honda responded

Thank you for your feedback! We’re happy to hear our service team made you feel comfortable and provided a knowledgeable and friendly experience. We appreciate your support!

April 16, 2026

Dealership Rating
Employee Rating

Christina was great and found a piece of metal in my tire which might have caused an accident! She made sure everything was done correctly and scheduled my service the same day. She should get a raise! More

by TIMOTHYSMULDERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Apr 24, 2026

Lou Sobh Honda responded

Thank you for your kind words! We’re so glad Christina was able to take great care of you and catch that issue early. We truly appreciate your support and are happy to have you as part of the Lou Sobh Honda family!

April 14, 2026

Dealership Rating
Employee Rating

Excellent service from Christina and mechanic who serviced car! I will use Lou Sobb again! More

by Ezdyeman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Apr 15, 2026

Lou Sobh Honda responded

Thank you for the kind words! We’re so glad to hear Christina and our service team took great care of you. We truly appreciate your support and look forward to seeing you again at Lou Sobh Honda!

April 14, 2026

Dealership Rating
Employee Rating

I would recommend this dealership to anyone interested in purchasing a new Honda. Jimmy is a very knowledgeable and personable guy and Christina in service was as good as it gets. Thanks to everyone for maki More

by Horsepen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Rossi, Jimmy Vernet , The technician who installed the trailer hitch on my Passport did an exceptional job.

Print
Apr 15, 2026

Lou Sobh Honda responded

Thank you for the great recommendation! We’re so glad Jimmy and Christina provided you with such a positive experience from sales to service. We truly appreciate your support and hope you enjoy your new Honda!

March 25, 2026

Dealership Rating
Employee Rating

Work was thorough and efficient. The employees were friendly and knowledgeable. The waiting area was comfortable. More

by DPCURETON
Recommend Dealer
Yes

Other Employees Tagged: Christina Thomas

Print
Mar 30, 2026

Lou Sobh Honda responded

Thank you for the great review! We’re so glad to hear your service was thorough and efficient, and that our team was friendly and knowledgeable. We’re also happy you found the waiting area comfortable. Thank you for choosing Lou Sobh Honda!

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