Chris Walker | Page 5

Fantastic Experience - Quick and Easy I stopped by the dealership on my way home from my office to see what inventory they currently had. It just so happened that they had the perfect CLS5 I stopped by the dealership on my way home from my office to see what inventory they currently had. It just so happened that they had the perfect CLS550 with the exact options I would have wanted and the perfect color combination. Chris Walker met me on the lot very quickly and let me take the vehicle out for a spin. We kept in touch over the next 2 days via email. We even negotiated the price and terms via email. Chris was very helpful with initiating the credit application and explaining the rate and terms that they could offer. The deal was negotiated quickly over the phone and via email. I already knew what to expect before heading back to the dealership to pick up my new car. When I got there, the car was already being detailed and the paperwork was ready to go. All-in-all, it took about 30 minutes to sign and drive off the lot. Chris was also very helpful with some follow up accessories that I decided to purchase even though it probably wasn't his department. More

Print

INCEDIBLE EXPERIENCE We had an Incredible experience in purchasing our new car. From the moment we called in, to inquire about the vehicle, Chris Walker was nothing but h We had an Incredible experience in purchasing our new car. From the moment we called in, to inquire about the vehicle, Chris Walker was nothing but helpful and informative. He mad our experience enjoyable, and was super excited for us. We are so glad to have worked with Chris and the entire staff at your dealership. More

Print

Outstanding Experience Our experience with MB of Cincinnati proved to be a most pleasant experience. The salesman was informative, professional, went the extra distance to l Our experience with MB of Cincinnati proved to be a most pleasant experience. The salesman was informative, professional, went the extra distance to locate the SL we wanted and had it in Cincinnati in 3 days! That is service! Everyone we dealt with at the dealership was equally professional and friendly. If the car lives up to the staff, it's a homerun. More

Print

Professonel and inviting. From the very first greeting when walking into the dealership I felt comfortable. Apreachiated the time the staff took with me to explain, not only th From the very first greeting when walking into the dealership I felt comfortable. Apreachiated the time the staff took with me to explain, not only the car and it's features but also all the products Mercedes has to offer. The staff took care of every aspect of the sale, which I appreciated. My time is important and the staff not only respected that they excelled in there duties. This is my first encounter with Mercedes - Benz products and so far I am impressed, primarily directly do to the staff. With this type of commitment I'm looking forward to enjoying the performance of my SL550. More

Print

Hands Down, The Best Mike Campo and Chris Walker helped me get the right car at the right price and made the process seamless and the service was outstanding! Mike Campo and Chris Walker helped me get the right car at the right price and made the process seamless and the service was outstanding! More

Print

Chris Walker makes buying a vehicle an enjoyable process Chris Walker at Mercedes-Benz of Cincinnati took care of me in a friendly professional manner. He made the buying experience a very enjoyable one and Chris Walker at Mercedes-Benz of Cincinnati took care of me in a friendly professional manner. He made the buying experience a very enjoyable one and provided me with an excellent product at a competitive price. With the balance of the team, including Katie, Frank and George, I could not have gone anyplace else and been treated better than I was by this fine group of individuals. Justin and the service team took nail out of a tire for me in the first week and did so while I had a lunch meeting. Service throughout the organization is professional and friendly Thanks Chris and the entire MB Cincinnati Team!! More

Print

Great shopping and purchasing experience. Highly recommend! The atmosphere at Mercedes-Benz of Cincinnati is welcoming and friendly. Our Salesman, Chris Walker was outstanding. He is professional and knows all The atmosphere at Mercedes-Benz of Cincinnati is welcoming and friendly. Our Salesman, Chris Walker was outstanding. He is professional and knows all the details of every model we looked at on the lot. Chris is personable and worked for my wife and me to ensure our needs were met, and our questions answered. Looking at purchasing a car is usually stressful. Our experience with MB of Cincinnati, Chris Walker and Bryan the Title and Loan Officer was actually fun. I look forward to buying my next Benz there! Scott. More

Print

Mercedes Dealer Rating 2015 A customer doesn’t care how much you know until they know how much you care. I truly felt how much Mr. Walker and the Mercedes-Benz of Cincinnati care A customer doesn’t care how much you know until they know how much you care. I truly felt how much Mr. Walker and the Mercedes-Benz of Cincinnati care about their customers during and after making a purchase of my C300 Mercedes. I had a lot of reservations about trading my once “TRUE LOVE” Mustang in for a Mercedes. I can now say I have a second “TRUE LOVE”. The dealership made me feel like I was not an interruption in their work but a purpose of it. I wasn’t an outsider in their business, I became part of it. I didn’t get the feeling that they were doing me a favor by serving me but rather I was doing them a favor by giving them an opportunity serve me. Although Mr. Walker was my salesman many of the staff members became part of conversations and ensured I was receiving top notch customer service. It was like sitting down at the “Family” dinner table talking about your day. Merely satisfying my family and I will not be enough to earn our loyalty. Instead, we must experience exceptional service worthy of our repeat business and referral. I didn’t feel pressured or rushed, I was provided relevant information about the vehicle in order to make an informed decision “BEST” for me not the dealership. Mercedes-Benz of Cincinnati truly understands the factors that drive this customer revolution and I am completely satisfied and have and will continue to refer this dealership and the “SALES FAMILY” Thank you for your Flawless customer service. More

Print

Fabulous! This is my third vehicle from Mercedes-Benz of Cincinnati. Both quality of product and customer service are excellent from this dealership. I am tre This is my third vehicle from Mercedes-Benz of Cincinnati. Both quality of product and customer service are excellent from this dealership. I am treated with respect and kindness from both sales and service staff and have enjoyed ALL my dealings with MB. I cannot imagine going anywhere else to purchase a car! More

Print

Excellent Chris Walker has been my sales associate for 3 GL's and 2 C class cars. He has been fair and wonderful. The dealership is great, mainly because of Chr Chris Walker has been my sales associate for 3 GL's and 2 C class cars. He has been fair and wonderful. The dealership is great, mainly because of Chris. A true honest person. More

Print