Chris Waldron | Page 3

The service rep (Chris)was knowledgeable and communicated effectively. I was notified during the service of needed repairs and was pleased overall with the experience. All appropriate measures w communicated effectively. I was notified during the service of needed repairs and was pleased overall with the experience. All appropriate measures were taken to ensure safety during the pandemic. More

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In for 60000 mi service and inspection.This was during In for 60000 mi service and inspection. This was during corvid 19 pendemic and the service was very prepared in produres for safety of customers and In for 60000 mi service and inspection. This was during corvid 19 pendemic and the service was very prepared in produres for safety of customers and employees. Provided loaner vehicle. Inspection revealed some major work and Chris helped me defer some of the 60000 work to cover the unexpected cost. Only issue was that I had to schedule the appointment too far in advance. They are always very busy so I guest that is a good point in a reliable organization. More

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Brought my car in to be serviced. Chris was very nice, helpful and kept in contact with me throughout the day. The bill was as he told me it would be. Very satisfied with my service. helpful and kept in contact with me throughout the day. The bill was as he told me it would be. Very satisfied with my service. More

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Recently I have been dealing with Chris as my service advisor. He is always kind, courteous and professional. I feel valued and respected when working with him. When I receive my car back is looks great advisor. He is always kind, courteous and professional. I feel valued and respected when working with him. When I receive my car back is looks great and the work has been done with excellence. My only additional comment for the dealership overall is to be sure ALL of the front desk employees learn how to greet customers with a warm and welcoming smile. Something this small goes a long way. I have been a customer here for years and have always received expert care with respect and courtesy for my automobile and myself. Of course the staff has changed over the years and I’m just getting know the new staff; as well as them knowing me. It’s understandable that a person’s personality has a lot to do with how they relate to customers. However, those on the front line must be trained to always greet the customers with a smile. More

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Chris did a great job in servicing me on 2/17/2020. Made sure I was comfy and satified during my wait, checked on and updated me throughout entire process. Thanx Chris sure I was comfy and satified during my wait, checked on and updated me throughout entire process. Thanx Chris More

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As always, with this facility, I find myself not only well served, but welcome. The staff here are efficient, courteous, helpful, and run a spotless facility. well served, but welcome. The staff here are efficient, courteous, helpful, and run a spotless facility. More

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I love this dealership everything is so convenient and friendly the service department is unbelievable Sam and Chris they do an amazing job I think you guys always gonna be a Subaru service from your deal friendly the service department is unbelievable Sam and Chris they do an amazing job I think you guys always gonna be a Subaru service from your dealership More

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Outstanding service Very patient, detailed, customer-focused service on two minor issues that required a visit and follow-up. Extremely pleased with the attention to deta Very patient, detailed, customer-focused service on two minor issues that required a visit and follow-up. Extremely pleased with the attention to detail and the amount of time repair specialist Joel committed to locating the source of the problem. After the outstanding sales experience, this experience guarantees is my top choice for our next car. More

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Helpful, respectful, considerate. Drive up service and loaner procedure is excellent. All employees from service rep to the support staff all had a reassuring and positive attitude that made me feel confi loaner procedure is excellent. All employees from service rep to the support staff all had a reassuring and positive attitude that made me feel confident that my car was in good hands. More

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Great Service as Always I have only taken my 2014 Impreza to Glanzmann service. They always explain the work to be done, give me options, and let me know what might be coming I have only taken my 2014 Impreza to Glanzmann service. They always explain the work to be done, give me options, and let me know what might be coming up. I appreciate their honesty and professionalism. More

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