Chris Walczak | Page 19

Purchased used 2010 Toyota Tundra from Brad Walder, approx 4 weeks ago (end of April 2012). Was informed the truck was equipped with a complete Tow package, as I indicated I would be traveling and wou approx 4 weeks ago (end of April 2012). Was informed the truck was equipped with a complete Tow package, as I indicated I would be traveling and would be towing a trailer, which was primary reason for purchase. Arrived home and when weather cleared, I realized there was a substantial dent in the right rear, just behind the passanger door (My issue for not seeing this, due to inclement weather) and the 7 pin connector for trailing lights was missing. I informed Brad of the missing connector, to which he replied that I would be responsable for taking care of this, as the Wilde Service dept does not facilitate vehicle wiring. Not a big deal...or so I thought. Obviously the $25000.00 purchase price + $2800 for extended warrenty was not compensation enough. Had a spray on bed liner installed the following week at Budweiser Chevrolet in Beloit WI and asked for a quote to install the connector. Mechanics assessed the undercarriage and informed me that the wires had been cut and the clip for installing the connector was missing. Their recommendation was to take it to a Toyota dealership. Brought my truck to the service dept at Hesser Toyota (Janesville WI) today(5-30-12) and was informed that the wiring harness was also cut into. The total cost to replace the harness and connector is $2066.66. At this point I called Brad Walder at Wilde Toyota who referred me to his sales manager, Chris Walczak. Chris was of no assistance whatsoever. He informed me that I was on my own. He stated that he did not believe that there was an issue with the harness and that I was substantially misquoted by Hesser Toyota. He did not ask me to bring the vehicle in for assessment. He seemed to wash his hands of the situation altogether. If you can't trust Wilde Toyota to be upfront and honest when you're on the lot dealing with their sales people, how could one ever buy a vehicle from them online? My recommendation to consumers is to purchase your vehicles elsewhere! More

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I bought a 2009 Toyota camry from this dealer. I feel i got a decent deal for the car. It was a certified car and I had speaker problem. When i took it to them they fixed it without any question. I think t got a decent deal for the car. It was a certified car and I had speaker problem. When i took it to them they fixed it without any question. I think the sales person made me buy a nice car. More

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Salesman and manager were knowledgeable about the model I was considering. They were able to answer all of my questions. They tweaked the price to make the sale more attractive to me and they were very acc was considering. They were able to answer all of my questions. They tweaked the price to make the sale more attractive to me and they were very accommodating as far as working with my schedule and allowing me to drive the cars and instructing on the operation of the auto. I bought a Prius which has certain distinctive features and is different from the other models. Tommy Haynes informed me when cars I might be interested in became available and, in general, was very pleasant to deal with. He listened to my concerns and was persistant in addressing them in a very helpful manner. His manager was also helpful and qualified. More

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When I walked into the showroom at Wilde, Robbie greeted my father and I with a nice smile and a handshake. I needed to find a new vehicle, with limited funds and Robbie worked with me to find the best veh my father and I with a nice smile and a handshake. I needed to find a new vehicle, with limited funds and Robbie worked with me to find the best vehicle to meet my needs and for my financial situation. The vehicle he found for me, exceeded my expectations. Vicki worked with me and my father to overcome a few obstacles and we were able to get the financing that I needed for the vehicle. Vicki was friendly and understanding of my situation and I felt very comfortable with her. Chris sat down with us for a few minutes at the end and helped to clarify some of the details of the contract. He was very easy to talk to and listened carefully to my needs and requests. Overall, each person that I interacted with at Wilde, made my experience a good one!! Thanks! Jennifer Simpson More

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Chris & Rob were both a pleasure to work with. We were very very satisfied with our entire sales experience. They made it very easy for us to trade in our old vehicle and purchase the car. We love were very very satisfied with our entire sales experience. They made it very easy for us to trade in our old vehicle and purchase the car. We love the car from Wilde Toyota. It fits us perfectly. I hate car shopping but this was actually someone enjoyable. We will definitely be back! thanks!!! More

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We are so pleased with the customer service received from our sales representatives; Tommy and Chris. They were completely patient, understanding and accomodating to our many requests and indecisiveness. I our sales representatives; Tommy and Chris. They were completely patient, understanding and accomodating to our many requests and indecisiveness. I will highly recommend Wilde Toyota; specifically Chris Walczak and Tommy Haynes to all our family and friends. We received excellent customer service and will definately purchase all future vehicles from them. More

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This is the second used vehicle I have purchased from Wilde Toyota. In both cases I felt I paid a fair price and better yet they stood behind the sale. I had minor issues with both vehicles that they cor Wilde Toyota. In both cases I felt I paid a fair price and better yet they stood behind the sale. I had minor issues with both vehicles that they corrected at no cost. I would certainly buy from them again. More

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Both Chris Waltzak and Tommy Haynes were great to work with. Talk about a no pressure environment. They work with you asking the right questions getting to the need behind the need then aligning you with with. Talk about a no pressure environment. They work with you asking the right questions getting to the need behind the need then aligning you with the right car. They fit me with the right car at a more than competitive price! I can truly say this was my best car buying experience period! Thank you Wilde!!! Aaron Scarce More

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