Chris Singleton

This was one of the best car-buying experiences I’ve ever had. No pressure, great customer service, and I was able to get the car I wanted with no issues. I would HIGHLY recommend Allen Turner Hyundai and ou had. No pressure, great customer service, and I was able to get the car I wanted with no issues. I would HIGHLY recommend Allen Turner Hyundai and our salesman, Chris Singleton. More

Print

While car shopping, I stopped into Allen Turner Hyundai in Pensacola.. I test-drove a vehicle, left, and came back a couple of days later to see about purchasing. I worked with Chris Singleton, who was am in Pensacola.. I test-drove a vehicle, left, and came back a couple of days later to see about purchasing. I worked with Chris Singleton, who was amazing. He patiently listened to what I wanted and worked to find it. I was prepared to go back-and-forth on the price, but the number that they gave me was within my budget and I felt was extremely fair. The whole Allen Turner team was friendly, helpful, and enthusiastic. After I purchased my vehicle, Chris sat with me, answered questions, and showed me all of the bells and whistles. It was a top-notch experience from beginning to end. I highly recommend this dealer! More

Print

This is my 2nd car purchased at Allen Turner. Probably the easiest buying experience I've ever had, and I've bought a lot of cars! Probably the easiest buying experience I've ever had, and I've bought a lot of cars! More

Print

You need to revamp the way you pay your sales people! I bought a santa fe sel, the very next day I took some stuff to John in financial. I told him that I had a couple things I needed explained about t I bought a santa fe sel, the very next day I took some stuff to John in financial. I told him that I had a couple things I needed explained about the car. He took me up front and asked the sales people if they would help me! None stepped forward and they started arguing about their place in line!! There was no one on the lot looking at cars! I said “ if its too much trouble Id ask someone else! Very poor service!!! I wont recommend tAllen Turner until there is better service! The GM called me later and I told him about it! If it wasnt for Morgan in service dept treating me and my girl friend like we should get treated Id go elsewhere for service. My girlfriend bought a Kona last year and Morgan answers every question she has. Chris Singleton was my salesman but was off that day. There are hybrid systems combining base salaries or hourly pay with volume based tiered flat bonuses, customer satisfaction scores, and bonuses tied to fiance and digital product sales. Thanks Wayne Holloway More

Print

I know we probably didn’t start as our salesmen’s biggest priority as we were purchasing a used Honda instead of a new Hyundai but he was extremely helpful and attentive. He made our experience so easy and e priority as we were purchasing a used Honda instead of a new Hyundai but he was extremely helpful and attentive. He made our experience so easy and enjoyable. Will definitely be recommending Allen Turner to our friends and family. More

Print

The best car buying experience of our lives. Andy was a fantastic salesman. Everyone was great. The easiest, quickest, best experience. Will only shop there again. Andy was a fantastic salesman. Everyone was great. The easiest, quickest, best experience. Will only shop there again. More

Print

Easy to deal with and really friendly courteous staff. Clean facilities and nice customer waiting area. Clean facilities and nice customer waiting area. More

Print

I was not looking forward to the dealership visit to work on getting a car. With help from a previous Allen Turner customer the experience was great. Plan on going back to buy another vehicle. on getting a car. With help from a previous Allen Turner customer the experience was great. Plan on going back to buy another vehicle. More

Print

Working with Chris was, as always, a great experience. This is the fourth vehicle we have purchased through him, and he consistently proves to be professional, knowledgeable, and easy to work with. Along This is the fourth vehicle we have purchased through him, and he consistently proves to be professional, knowledgeable, and easy to work with. Along with Kim—who is fantastic at what she does—she truly helps make buying a vehicle from Allen Turner a pleasant experience. Unfortunately, the finance portion of the process was the complete opposite. Had I known we would be dealing with John again, I would have chosen to shop elsewhere. After such a smooth and positive experience with Chris and Kim, the interaction with John entirely overshadowed it. I am honestly still surprised that I stayed and tolerated the way we were treated. John was extremely aggressive and pushy—exactly the kind of finance experience that makes people dread car shopping. I believe I was so taken aback by his behavior that I didn’t walk out, something I deeply regret now. What continues to replay in my mind is John saying to us: “Have you ever totaled a car? Doesn’t seem like it. And without GAP insurance, you have to go through six hurricane seasons with this car. When it’s totaled—and the value won’t be there—you’ll have to decide whether to keep paying on the negative balance monthly or figure out how to pay the remaining balance in full, because insurance will not cover it.” When we pushed back again and my husband explained that this was not our first car purchase and that we understood how this works, John looked at my husband and said, “Is this your car or hers?” That question was not only irrelevant but also inappropriate. He is my husband, has worked in finance for over 20 years, and together we have purchased nearly 20 vehicles over the course of our marriage—some in my name and some in his. We have never experienced a comment like that from anyone in this industry. This was also not our first negative interaction with John. When my daughter purchased her vehicle, John initially had the interest rate wrong. When my husband pointed it out, John became defensive and argued that my husband did not know what he was talking about. My husband was correct, and John ultimately had to redo the paperwork. To be clear, Chris is an outstanding salesman and I would work with him again without hesitation. Kim is excellent and always a pleasure to work with. However, John should not be in a customer-facing position. He made me second-guess my entire purchase, made me feel belittled, and left me feeling frustrated and upset long after the transaction was complete. I genuinely regret not walking out of his office. More

Print

It is my 4th Hyundai that I have and Chris did everything to be easier for me. I have to thanks him a lot. to be easier for me. I have to thanks him a lot. More

Print