Chris McGrew

Five Stars for Crown Acura – Exceptional Service and Unmatched Honesty! I recently had an outstanding experience at Crown Acura and highly recommend them to anyone looking for top-tier vehicle service Unmatched Honesty! I recently had an outstanding experience at Crown Acura and highly recommend them to anyone looking for top-tier vehicle service or a stress-free dealership environment. I actually purchased my Certified Pre-Owned (CPO) Acura MDX from a different dealer, but before I bought it, I reached out to Chris McGrew, the General Manager at Crown Acura. Because the SUV was originally purchased and serviced at his facility, Chris was able to shed light on its exact history. Even though he knew I was ultimately buying it from another dealership, he took the time to review the records, told me the car was in great condition, and genuinely recommended that I get it. There was absolutely zero pressure from him or his staff to change my mind or buy from them instead. When the MDX needed some warranty work completed later on, I brought it straight back to Crown Acura. I was paired with service representative Ashley Rubensaal, who was absolutely great to deal with. She was incredibly thorough in explaining the warranty service that needed to be performed, and she seamlessly arranged a loaner car for me so my day wasn't interrupted. This wasn't my first time at Crown Acura; I have been to this dealership several times before, and the staff is consistently polite, helpful, and never pushy. I would have gladly purchased my MDX directly from them, but they just didn't have the specific year and model combination I was hunting for at the time. On top of the stellar customer service, the facility itself is beautiful, clean, and modern. Plus, it is located right off the freeway, making it incredibly convenient and easy to access. If you want a dealership with true integrity, go see Chris, Ashley, and the team! More

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I love my RDX, thank you Matthew Dodok for the amazing experience! I’ll be back for another Acura. experience! I’ll be back for another Acura. More

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