Chris Hapner
Chris Hapner at BMW of Palm Springs

Chris Hapner | Page 21

Professional BMW Service Advisor

BMW of Palm Springs

3737 East Palm Canyon Dr
Palm Springs, CA 92264

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4.9
206 Reviews

Chris has been with indiGO for over 10 years, accumulating a total of 26 years of experience in various customer service roles within the automobile industry. Apart from his work in customer service, he also has experience in emergency roadside assistance. In his leisure time, Chris enjoys outdoor activities such as camping, fishing, kayaking, and going on road trips with his family. He also cherishes moments spent at family gatherings and BBQs. One of his favorite pastimes is visiting Disney World. When it comes to BMW models, Chris's top choice is the X4M Competition. He admires its combination of size, appearance, and ride quality.

Dealership Experience

9 yrs, 5 mos

Industry Experience

26 yrs

4.9

206 Reviews

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206 Reviews of Chris Hapner

May 01, 2018

Dealership Rating
Employee Rating

Great service on my BMW 3 Super service from Chris using his finely tuned diagnostic skills to quickly solve a nagging problem. Overall service was excellent, including a flawl More

by PatM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

April 25, 2018

Dealership Rating

I check in for regular oil change and global compartment loc I noticed the "wash fluid level low" light turn on when I turn the engine off as I arrived at home. I specifically as Chris Hapner to make sure the More

by shooui wang
Customer Service
Friendliness
Recommend Dealer
No

March 22, 2018

Dealership Rating
Employee Rating

Excellent service These guys have taken excellent care of my 535xi. Making appointments is a breeze and they quickly check you in. The work gets done on time so your More

by Junogolfer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

March 22, 2018

Dealership Rating
Employee Rating

Maintenance Chris Hapner is the best !!! Did all I asked and very fast. I am a returning customer because they take care of me and my BMW, 5 ***** More

by Kim Marie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

February 22, 2018

Dealership Rating
Employee Rating

Oil change I waited for the service to be completed instead of taking the shuttle. Nice coffee options. Free WiFi. Comfortable chairs. What is there not to like? More

by FinalJudgment
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 19, 2018

BMW of Palm Springs responded

Thanks for the wonderful review!!

February 09, 2018

Dealership Rating
Employee Rating

Service It seemed like it took longer. I did asked them not to wash my car (because it was just washed this morning) and they did which took even longer. More

by 760760
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 26, 2018

BMW of Palm Springs responded

Thank you for the great review! We apologize about the miscommunication about your vehicle which resulted in the delay. We hope you continue to visit us for any of your future car needs and expect a better experience!

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