Chris Hammock
Chris Hammock at Cookeville Honda

Chris Hammock

Service Manager

Cookeville Honda

560 Neal Street
Cookeville, TN 38501

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4.8
128 Reviews
4.8

128 Reviews

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128 Reviews of Chris Hammock

September 11, 2026

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They are quick and reliable and friendly. Sales people aren’t pushy and service people don’t try to upsell. More

by JJ the Cat
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Recommend Dealer
Yes
Sep 11, 2026

Cookeville Honda responded

We’re glad our sales and service teams made your Honda Ridgeline service visit efficient and welcoming, without any pushy tactics. Hearing that you felt no pressure to buy extras means a lot to us. Colin Fitzgerald colin.fitzgerald@cookevillehonda.com

September 10, 2026

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They always do an amazing job and are super knowledgeable. The best service place I have ever used! More

by TB
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Recommend Dealer
Yes
Sep 10, 2026

Cookeville Honda responded

Knowing our service department remains the best you’ve ever used is incredibly rewarding. We’re pleased to continue delivering the expert care your Honda Civic deserves. Colin Fitzgerald colin.fitzgerald@cookevillehonda.com

September 06, 2026

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Love Cookeville Honda. I am loyal Honda owner my first was a 1986 Accord sport and I am now in a 2023 CRV. Always trust my dealership with service. They are fast and thorou More

by PHONDAHUNNY
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Recommend Dealer
Yes
Sep 06, 2026

Cookeville Honda responded

Knowing that you can rely on our service team to be both quick and thorough means a lot to us. Your decades-long loyalty, from your 1986 Accord Sport to your 2023 CR-V, is something our service department truly appreciates. Colin Fitzgerald colin.fitzgerald@cookevillehonda.com

September 02, 2026

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I was only in for a recall. It was done ok. Nothing exceptional. Everyone was helpful. More

by hoppsou
Recommend Dealer
Yes
Sep 07, 2026

Cookeville Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Colin Fitzgerald colin.fitzgerald@cookevillehonda.com

August 28, 2026

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They truly care about their customers and I highly recommend them!! Everyone is so friendly, helpful, and knowledgeable. They go over things with you, advise what needs to be done and what is upcoming More

by bopar
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Recommend Dealer
Yes
Aug 28, 2026

Cookeville Honda responded

We’re glad your service visit on your Honda Accord felt informative and comfortable. Hearing that our team’s clear explanations, pricing guidance, and focus on reliability gave you confidence means a lot to us. We’re also happy the clean waiting area, refreshments, and amenities made the time fly during your visit. Gregory Stechschulte Victory Automotive Group - Marketing Gregory.stechschulte@vagmgt.com

August 28, 2026

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Everybody very friendly, helpful, and very professional from the time I arrived until I left... Kept me informed about all work being done and what is needed in the near future. More

by bopar
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Recommend Dealer
Yes
Aug 28, 2026

Cookeville Honda responded

Clear communication is at the heart of how our service team operates. Knowing you felt welcomed and informed about the service and future needs for your Accord means a lot to us. Gregory Stechschulte Victory Automotive Group - Marketing Gregory.stechschulte@vagmgt.com

August 23, 2026

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Great service department. They get me in and out very quickly. The waiting room is very accommodating. More

by wynnwilson
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Recommend Dealer
Yes

Other Employees Tagged: Dan Threet

Aug 23, 2026

Cookeville Honda responded

Hearing that our service on your Toyota Avalon got you in and out so quickly means a lot to our service department. We’re glad the waiting area felt welcoming during your visit. Colin Fitzgerald Executive Manager colin@cookevillehonda.com

August 17, 2026

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Good phone service to make appointment. Appointment ready on time of arrival. All the service needs were adjusted for my specific case great service experience. More

by seke1
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Recommend Dealer
Yes
Aug 17, 2026

Cookeville Honda responded

Knowing scheduling by phone was easy and your appointment was ready right on time is rewarding. Hearing our team could adjust the service for your Honda Passport to fit your situation means a lot to us. Colin Fitzgerald Executive Manager colin@cookevillehonda.com

August 13, 2026

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I'm always impressed with this dealership. The service is great, the people are always helpful, the place is always clean and appealing. My problem with this last visit was the addition of oth More

by GNJKOP
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Recommend Dealer
Yes
Aug 14, 2026

Cookeville Honda responded

Thank you for your feedback and continued trust in us. We apologize for the lack of communication regarding the additional repairs and will work to improve this moving forward. We appreciate your loyalty and look forward to serving you better. Colin Fitzgerald Executive Manager colin@cookevillehonda.com

August 05, 2026

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Cookeville Honda continues to provide wonderful service for my family. They give options that others don't. More

by TRSMAXWELL126
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Recommend Dealer
Yes
Aug 05, 2026

Cookeville Honda responded

We’re glad the service on your Honda Pilot continues to meet your family’s needs. Hearing that you value the unique options we provide means a lot to our service team. Colin Fitzgerald Executive Manager colin@cookevillehonda.com

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