They are quick and reliable and friendly.
Sales people aren’t pushy and service people don’t try to upsell.
Sales people aren’t pushy and service people don’t try to upsell.
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by JJ the Cat
Verified Customer
Verified Customer
Service Price Transparency
Sep 11, 2026 -
Cookeville Honda responded
We’re glad our sales and service teams made your Honda Ridgeline service visit efficient and welcoming, without any pushy tactics. Hearing that you felt no pressure to buy extras means a lot to us.
Colin Fitzgerald
colin.fitzgerald@cookevillehonda.com
They always do an amazing job and are super
knowledgeable. The best service place I have ever used!
knowledgeable. The best service place I have ever used!
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by TB
Verified Customer
Verified Customer
Service Price Transparency
Sep 10, 2026 -
Cookeville Honda responded
Knowing our service department remains the best you’ve ever used is incredibly rewarding. We’re pleased to continue delivering the expert care your Honda Civic deserves.
Colin Fitzgerald
colin.fitzgerald@cookevillehonda.com
Love Cookeville Honda.
I am loyal Honda owner my first was a 1986 Accord sport and I am now in a 2023 CRV. Always trust my dealership with service. They are fast and thorou
I am loyal Honda owner my first was a 1986 Accord sport and I am now in a 2023 CRV. Always trust my dealership with service. They are fast and thorough always alert with potential problems and upcoming service needs.
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by PHONDAHUNNY
Verified Customer
Verified Customer
Service Price Transparency
Sep 06, 2026 -
Cookeville Honda responded
Knowing that you can rely on our service team to be both quick and thorough means a lot to us. Your decades-long loyalty, from your 1986 Accord Sport to your 2023 CR-V, is something our service department truly appreciates.
Colin Fitzgerald
colin.fitzgerald@cookevillehonda.com
I was only in for a recall.
It was done ok. Nothing exceptional. Everyone was helpful.
It was done ok. Nothing exceptional. Everyone was helpful.
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by hoppsou
Verified Customer
Verified Customer
Sep 07, 2026 -
Cookeville Honda responded
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
Colin Fitzgerald
colin.fitzgerald@cookevillehonda.com
They truly care about their customers and I highly
recommend them!! Everyone is so friendly, helpful, and knowledgeable. They go over things with you, advise what needs to be done and what is upcoming
recommend them!! Everyone is so friendly, helpful, and knowledgeable. They go over things with you, advise what needs to be done and what is upcoming. They go over pricing so you can prepare your budget. They keep things running top notch so you never have fear of breaking down on side of road. LOVE their very clean waiting area and bathrooms. It has everything you could possibly need or want for your pleasure and comfort - snacks, coffee, drinks, and attendants always keep checking on you to see if anything else is needed. I enjoy watching the game shows on their TV while waiting. Time flies and never feels like I'm waiting for my car to be serviced. There is a separate children's waiting area with things for them to do.
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by bopar
Verified Customer
Verified Customer
Service Price Transparency
Aug 28, 2026 -
Cookeville Honda responded
We’re glad your service visit on your Honda Accord felt informative and comfortable. Hearing that our team’s clear explanations, pricing guidance, and focus on reliability gave you confidence means a lot to us. We’re also happy the clean waiting area, refreshments, and amenities made the time fly during your visit.
Gregory Stechschulte
Victory Automotive Group - Marketing
Gregory.stechschulte@vagmgt.com
Everybody very friendly, helpful, and very professional
from the time I arrived until I left... Kept me informed about all work being done and what is needed in the near future.
from the time I arrived until I left... Kept me informed about all work being done and what is needed in the near future.
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by bopar
Verified Customer
Verified Customer
Service Price Transparency
Aug 28, 2026 -
Cookeville Honda responded
Clear communication is at the heart of how our service team operates. Knowing you felt welcomed and informed about the service and future needs for your Accord means a lot to us.
Gregory Stechschulte
Victory Automotive Group - Marketing
Gregory.stechschulte@vagmgt.com
Great service department.
They get me in and out very quickly. The waiting room is very accommodating.
They get me in and out very quickly. The waiting room is very accommodating.
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by wynnwilson
Verified Customer
Verified Customer
Service Price Transparency
Aug 23, 2026 -
Cookeville Honda responded
Hearing that our service on your Toyota Avalon got you in and out so quickly means a lot to our service department. We’re glad the waiting area felt welcoming during your visit.
Colin Fitzgerald
Executive Manager
colin@cookevillehonda.com
Good phone service to make appointment.
Appointment ready on time of arrival. All the service needs were adjusted for my specific case great service experience.
Appointment ready on time of arrival. All the service needs were adjusted for my specific case great service experience.
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by seke1
Verified Customer
Verified Customer
Service Price Transparency
Aug 17, 2026 -
Cookeville Honda responded
Knowing scheduling by phone was easy and your appointment was ready right on time is rewarding. Hearing our team could adjust the service for your Honda Passport to fit your situation means a lot to us.
Colin Fitzgerald
Executive Manager
colin@cookevillehonda.com
I'm always impressed with this dealership.
The service is great, the people are always helpful, the place is always clean and appealing. My problem with this last visit was the addition of oth
The service is great, the people are always helpful, the place is always clean and appealing. My problem with this last visit was the addition of other repairs that took a considerable amount of time without informing me. What was supposed to be a short visit turned into several hours. If I had known this was going to happen, I could have made other plans.
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by GNJKOP
Verified Customer
Verified Customer
Service Price Transparency
Aug 14, 2026 -
Cookeville Honda responded
Thank you for your feedback and continued trust in us. We apologize for the lack of communication regarding the additional repairs and will work to improve this moving forward. We appreciate your loyalty and look forward to serving you better.
Colin Fitzgerald
Executive Manager
colin@cookevillehonda.com
Cookeville Honda continues to provide wonderful service
for my family. They give options that others don't.
for my family. They give options that others don't.
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by TRSMAXWELL126
Verified Customer
Verified Customer
Service Price Transparency
Aug 05, 2026 -
Cookeville Honda responded
We’re glad the service on your Honda Pilot continues to meet your family’s needs. Hearing that you value the unique options we provide means a lot to our service team.
Colin Fitzgerald
Executive Manager
colin@cookevillehonda.com