Chris Fitzgerald | Page 53

Great Service! I am 25 y/o and needed to get my first car with short notice. Chris at Malouf was fantastic and helped me find a great car (Ford Focus) for a great pr I am 25 y/o and needed to get my first car with short notice. Chris at Malouf was fantastic and helped me find a great car (Ford Focus) for a great price. I searched around at other dealers and found they were too pushy and wanted me to sign papers within minutes, so when I met with Chris I was pleasantly surprised at his service. (Note: I am very indecisive with big decisions) Not too pushy, let me have the time I needed to decide and sat with me reviewing all ins and outs of leasing. I loved the Focus and with such great service I knew this was the dealer I would want to lease my car from. I have no doubt that if I encounter any problems over the next few years I will receive nothing but exceptional service. More

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Great Buying Expirence My fiancée and I were driving to Vermont from Maryland when our car broke down. Fortunately he has family in NJ who have worked with Chris Fitzgerald My fiancée and I were driving to Vermont from Maryland when our car broke down. Fortunately he has family in NJ who have worked with Chris Fitzgerald before. When we arrived at the dealership Chris was helpful in working with the service department to determine what was wrong with our car. It had blown its second transmission in 50,000 miles. Facing this problem we asked Chris to show us some new cars, he seemed genuinely happy for us that we we're able to afford a new car. Thoughout the selection process he was very forthright about the pricing, cost and fees, and options available to us given our financial situation. Although, my fiancée is the type of guy that will spend hours reading Amazon reviews before he buys anything he seemed comfortable and confident working with Chris. In the end we paid less for our car then the Kelly Blue Book value, and added to that our car loan has only a 1.9% interest rate. There were also no unnecessary fees or financing fees tacked on. Throughout the whole Expirence it felt like Chris and the team at Malouf Ford was on our side, working for us, to help us understand the complex maze of financing and pricing presented by Ford Corporate. Although we live in Maryland, after this experience, we will buy from Malouf again. More

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