Chris Dupont | Page 174

Terrific Customer Service I had an 8:30 appointment for service and as we pulled into the service area Chris Dupont was there who greeted us and knew who we were and our appoin I had an 8:30 appointment for service and as we pulled into the service area Chris Dupont was there who greeted us and knew who we were and our appointment time. Very nice first impression! I next dealt with Mike Zelenko, my service advisor, who was also extremely pleasant to work with. He advised what was needed this time around and told me how long it would probably be. Also wanted to know if I wanted it washed as well, He said it would be 45 minutes to one hour and sure enough in just a little over an hour. The waiting area was cramped with limited seating, but it have been just a busy day. The snacks on hand for the customer also a nice touch and again a great first impression. Mike walked me thru check-out and being disabled Mike offered to go bring my car up, but I needed to walk anyway. The car was not only washed, it was vacuumed inside and looked as if the tires were treated as well. Overall a nice experience when comparing it to other dealerships More

by JWhytal Verified Customer Verified Customer

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Great customer service. They have alot of compassion Great compassionate always on time with service . Very clean company, even bathroom. Always have condiments on hand. They definitely care about custom Great compassionate always on time with service . Very clean company, even bathroom. Always have condiments on hand. They definitely care about customers. I will always go back for my needs. More

by lorabell1954 Verified Customer Verified Customer

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THEY ARE FRIENDLY AND THEY KEEP YOU INFORMED WHATS GOING ON A NUMBER 10 TO VISIT THEY MAKE SURE YOUR TIME SPENT THERE IS FRIENDLY AND VERY INFORMATIVE STEP BY STEP. I DO NOT MIND WAITING THERE FOR MY CAR THEY M A NUMBER 10 TO VISIT THEY MAKE SURE YOUR TIME SPENT THERE IS FRIENDLY AND VERY INFORMATIVE STEP BY STEP. I DO NOT MIND WAITING THERE FOR MY CAR THEY MOVE THINGS RIGHT ALONG. More

by fmvpflorida Verified Customer Verified Customer

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It was very good. They were very friendly and we liked the shuttle service. All was done in the time they quoted it would take to complete the service.We have been a cu They were very friendly and we liked the shuttle service. All was done in the time they quoted it would take to complete the service.We have been a customer for years and we plan to stay one. We love the great service that is provided. More

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Service Bought my Kia in 2013 and I’ve had excellent service since day one and I will keep coming back to get that excellent service I do recommend people t Bought my Kia in 2013 and I’ve had excellent service since day one and I will keep coming back to get that excellent service I do recommend people to you More

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Service The service was and have always been done right and in a timely manner, if it going to take too long they’ll let you know The service was and have always been done right and in a timely manner, if it going to take too long they’ll let you know More

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Quick, friendly, under warranty! Abs and esc light was on. The service was quick and friendly and best of all under warrenty I had to go back the next day because of some strange nois Abs and esc light was on. The service was quick and friendly and best of all under warrenty I had to go back the next day because of some strange noise. It was only a piece of gravel caught some where but the service people took my complaint seriously. More

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