Chris Barrera | Page 43

great customer service Overall great experience with this dealership. Eddie took care of us the first visit and took us on test drive of a new Civic. We came back the next Overall great experience with this dealership. Eddie took care of us the first visit and took us on test drive of a new Civic. We came back the next day and Chris was great at taking over, showing us all the features of the Civic we chose. Randall kept his promise to take care of us quickly and efficiently on the business end of the transaction. Would highly recommend this team and very happy with our first Honda purchase! More

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Exceptional Service Awesome people. Great Team. We loved the guidance everyone provided over past couple of days. Thank you Mohit, Chris & Dave we really appreciate your Awesome people. Great Team. We loved the guidance everyone provided over past couple of days. Thank you Mohit, Chris & Dave we really appreciate your efforts. More

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Test drive turned into purchase We were just stopping by for a test drive, and to see what was available. We had no intention of purchasing that day. However, Kattia and James made e We were just stopping by for a test drive, and to see what was available. We had no intention of purchasing that day. However, Kattia and James made everything so easy and were so accommodating that we walked out with a new vehicle. We have purchased four vehicles from Valley Honda, and have been very pleased every time. The selection, service and deals really can't be beat. We recommend them to everyone we know. More

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Great customer service! My dad and I had a great overall experience at this dealership. Chris was very responsive to emails before I got to the dealership and once I was ther My dad and I had a great overall experience at this dealership. Chris was very responsive to emails before I got to the dealership and once I was there, he was very knowledgeable and showed me exactly what kind of cars I was looking for. Chris and his manager Nick are great and I've been recommending them to anyone I know in search of a new car! More

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World Class Customer Service makes all the difference! I've bought a lot of new cars over the years. It can be a real beating. I've come to expect unprofessional behavior from poorly trained people struggl I've bought a lot of new cars over the years. It can be a real beating. I've come to expect unprofessional behavior from poorly trained people struggling to fleece me before I got up to leave. That's exactly what's waiting for you at most dealerships. Last night, I had the pleasure of buying a 2018 CRV from a guy who should have a PHD in Honda knowledge, Chris Barrera. Beyond that, he eliminated all of the traditional friction of the transaction by getting down to business immediately and courteously. His demeanor could not have been more pleasant as he managed the negotiation flawlessly and with the utmost of respect for my goals and budget. Sales Manager James Kirpanos could not have been more polite and professional in securing my business and Finance Manager Randall Rosen made me feel like I was their most important customer as he wrapped up my deal with a genuine concern that I had everything I needed at 10:30pm on a Friday night. Who are these guys??? It was surreal! This is not only the most architecturally beautiful Honda store I've ever set foot in, but these guys are from another planet in the way they handle themselves. I cannot say enough. Thanks, guys-- for real. Sincerely, Dave D. --The Proud owner of a 2018 CRV EX AWD in Modern Steel... More

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Repeat Customer due to GREAT Service Thank you to the staff including but not limited to Kattia, Chris, Ed Sanchez and Mohit Saini for their exceptional Teamwork to locate and deliver the Thank you to the staff including but not limited to Kattia, Chris, Ed Sanchez and Mohit Saini for their exceptional Teamwork to locate and deliver the Honda of my choice. From the moment you enter into the Valley Honda Store to the assistance in reviewing every option and feature your new purchase encompuses, Valley Team members are only interest in ONE THING, You the Customer!! If your just looking at a new or used car, if you do not at least stop into Valley Honda to experience the finest Purchase experience, you will forever be disappointed. More

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Excellent service and Chris was very good Chris was very helpful throughout the whole process. It was short,quick and easy purchase. The price of the vehicle is very good so it was so easy to Chris was very helpful throughout the whole process. It was short,quick and easy purchase. The price of the vehicle is very good so it was so easy to decide to purchase. More

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Thank You wanted to thank Chris for making the experience of buying the Civic a great one, he was very helpful with any questions we had, thank you wanted to thank Chris for making the experience of buying the Civic a great one, he was very helpful with any questions we had, thank you More

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Best car buying experience in 30 years I began with an internet inquiry. Chris Barrera courteously offered me the information I requested (the only such dealer to do so). This was a shock i I began with an internet inquiry. Chris Barrera courteously offered me the information I requested (the only such dealer to do so). This was a shock in itself as I must have filled out in detail 15 different dealer inquiries, and ALL but Chris gave me none of the information I had asked to receive. It was as if the other dealers were on a robotic cycle to answer back the exact same way. Chris answered follow up inquiries professionally and pointed to what I had asked, giving me the information I needed to make my decision. He did not barrage me with silly return inquiries as the other dealers had done. Every time he made contact, he had a valid and purposeful reason. It continued once I entered the facility (of which is gorgeous). Chris met me and allowed me to lead the transaction (never pushy, never offering horrible instruction). He continued to be polite with a smile and upbeat attitude. He introduced me to Nick Capezio whom took the time to come over and listen to what my expectations were for the transaction (I am literally blown away: a salesperson and manager truly listening). Nick did have to explain why some of my expectations may have been a little too much ( I agreed with his honest explanation). The expectation and timeline was set by Nick and I was still guarded. The transaction happened much much better than the expectation that was set. Chris and the team supporting him at Valley Honda are well worth your time to put them on your list of dealers to visit. I am certainly glad I did! There was a downside to my lease of a Honda Civic, I am still suffering from the useless barrage of calls and emails from the other dealers saying they will beat any other deal (when will the industry stop with this message?). Valley Honda came in with the lowest payment on the first contact. Next time I will just go to this dealer. Chris Barrera and Valley Honda have my recommendation as a dealer to visit. Man what a professional, upbeat, and classy environment. So so glad Chris made the experience awesome! More

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Easy from the start I was interested in a 2017 Honda Pilot EX-L AWD. I contacted various dealers via email to get a quote and then went from there asking dealers for thei I was interested in a 2017 Honda Pilot EX-L AWD. I contacted various dealers via email to get a quote and then went from there asking dealers for their best price. Chris and Valley Honda gave me an aggressive price point from the very start and no other dealer was even close. Chris was responsive, answered my questions via email and talked with me on the phone. He didn't pressure me and was very patient. Ultimately, I purchased the car I was looking for at another dealer because they had the color I wanted in stock and could meet or exceed the lowest price I found. None the less, I would still recommend Valley Honda as they were no nonsense and straight forward. I enjoyed working with Chris and would be happy to send friends and family his way. More

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