Chris Arellano
Chris Arellano at Audi Dallas

Chris Arellano | Page 3

Audi Brand Specialist

Audi Dallas

5033 Lemmon Ave
Dallas, TX 75209

Contact Me
5.0
61 Reviews
5.0

61 Reviews

Write a Review

61 Reviews of Chris Arellano

March 01, 2022

Dealership Rating
Employee Rating

Audi Dallas is an amazing place to buy an Audi. Excellent customer service and great people all around. They make car buying easy. Their GSM Thomas Hornsby always take care of me. More

by Mithani328i
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Eagleburger

Mar 02, 2022

Audi Dallas responded

Mithani328i, thank you for noting that we are an amazing location to buy an Audi! We appreciate your praise and mention of working with Thomas! We look forward to serving you additionally when the time comes. Thanks again!

February 13, 2022

Dealership Rating
Employee Rating

Very easy and direct to work with on a complicated transaction acquiring a slightly unusual car in inventory More

by tvth996
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Allie Gantt

Feb 14, 2022

Audi Dallas responded

tvth996, thank you for sharing 5-star praise regarding shopping with us! Thanks for tagging Chris and Allie. We greatly appreciate your endorsement and look forward to the next opportunity to serve you. Thanks again!

January 22, 2022

Dealership Rating
Employee Rating

Thomas and Chris were fantastic! This was the best car buying experience I’ve ever had! More

by Toretto
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Thomas Hornsby

Jan 23, 2022

Audi Dallas responded

Toretto, thank you for sharing 5-star praise regarding workin with Thomas and Chris. We greatly appreciate your endorsement and look forward to the next opportunity to serve you. Thanks again!

October 26, 2021

Dealership Rating
Employee Rating

Audi Dallas is a top notch dealership. They have fair pricing and excellent customer service with excellent selection of cars. Their General Sales manager Thomas Hornsby made my car buying experience s More

by Mithani328i
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brett Huneycutt, Thomas Hornsby

Oct 27, 2021

Audi Dallas responded

Mithani328i, thank you for sharing praise regarding your experience working with with Chris, Thomas and Brett! We're pleased to hear the experience was seamless and we look forward to serving you additionally next time. Best wishes!

June 24, 2021

Dealership Rating
Employee Rating

Jaramy was pleasantly cheerful, extremely knowledgeable, and provided us with an overall amazing car buying experience!!! This was our first time purchasing a vehicle from a dealership like Audi Dallas and More

by Jonathan
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Adam Figueroa, Jaramy LaLonde

Jun 25, 2021

Audi Dallas responded

Jonathan, thank you for sharing 5-stars regarding your experience shopping with Jaramy! We appreciate your praise and pleased to hear your experience with us was A+! See you next time. Thanks again!

February 03, 2021

Dealership Rating
Employee Rating

There is not a worse dealership in the world to lease from than Audi. The customer service is abysmal. Difficult to get a loaner vehicle when having service work done. They charge you for the gas used More

by russ
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Feb 03, 2021

Audi Dallas responded

Russ, we apologize that your lease experience left more to be desired. We passed your note along to our senior managemnet to have our team follow up but we could not locate you in our system without your last name. We'd like to provide you direct contact to our General Sales Manager, Thomas Hornsby who has read your feedback and standing by to discuss your experience. You may reach Thomas directly at thomas.hornsby@audidallas.com or (214) 561-1822 directly. Talk soon. Best wishes.

Feb 04, 2021

Audi Dallas responded

We're sorry to hear that your experience has been less than pleasant. You now have direct contact to our GSM in prior response who has read your note and standing by to assist so you don't have to call the 800 number any longer. Talk soon. Best wishes.

Feb 05, 2021

Audi Dallas responded

Russ, we've provided you direct contact to our General Sales Manager, Thomas Hornsby, who has read your feedback and standing by to discuss with you. Unfortunately, we cannot reference or discuss personal information on DealerRater. Thomas would be happy to discuss your frustrations and see if we can shed some light on the billing in question. Best wishes.

Feb 03, 2021

russ responded

Russ Freeman Eagle Contract Resources Very frustrated former customer. The loan program is poor. Other service providers (Lexus) are far and away better at taking care of customers. Liked the vehicle (A6). Didn't like ever having to come to the dealership for service. Pretty sure I got ripped off on having to spend $1200 for new brakes on a vehicle that had very low miles. (20,000 miles or less) Now I just got a bill for taxes due on a vehicle that I turned in 7 months ago. Called the 800 number, and received the same poor service that I have come to expect.

Feb 04, 2021

russ responded

I did not keep the previous correspondence. My current frustration regards an invoice I just received for property tax on a car that I turned in almost 8 months ago. I would appreciate this billing being cleared from my account. I don't believe it is a just billing. When I turned in the care on June 13th, I was told that my contract was complete and I had no additional obligations.

December 29, 2020

Dealership Rating
Employee Rating

What a condescending little man!! After he found out that other dealers gave me a better offer...he proceeded to insult me via email!! Congrats on your people AUDI Dallas More

by fuermen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Dec 30, 2020

Audi Dallas responded

Fuermen, we apologize that your experience working with Chris left more to be desired in terms of communication. We passed your feedback along to our senior management who then reviewed the correspondence you noted. We apologize if the dialogue left you feeling uneasy. Our General Sales Manager, Thomas Hornsby would be happy to chat with you regarding the exchange and ensure we find you someone else to work with if desired. You may contact Thomas directly at thomas.hornsby@audidallas.com or 214-561-1822. Best wishes!

December 26, 2020

Dealership Rating
Employee Rating

I had a great experience at Audi of Dallas. They were able to put me into a brand new A3 with zero down and a great monthly rate. More

by Scottbr8332
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Adam Figueroa, Dorielle Dvorin, Michael Eagleburger , Joel Burnette, Dusty Craig, Jeff Davidson, Alli Gantt, Tomas Garcia

Dec 27, 2020

Audi Dallas responded

Scottbr8332, thank you for sharing your great experience with us and noting your new A3! Congrats on your new ride. We look forward to serving you additionally when the time comes. Best wishes!

November 04, 2020

Dealership Rating
Employee Rating

Awesome Epi did a great job selling me the car and delivering! Everyone very print and friendly. Clean efficient respectful of time and needs great experience! More

by kristinakkramer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 05, 2020

Audi Dallas responded

Kristinakkramer, thank you for sharing praise regarding your recent purchase with Epi! We appreciate your feedback and look forward to serving you again next time. Best wishes!

October 31, 2020

Dealership Rating
Employee Rating

Very professional and super friendly always on top of things one of the best dealerships around definitely will deal with them hundred percent. GO THERE!!! More

by Brucebanner22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 01, 2020

Audi Dallas responded

Brucebanner22, thank you for noting our very professional and friendly staff! We're pleased to hear everyone is friendly and we look forward to serving you again next time. Best wishes!

3
...

Dealership Inventory (543 Vehicles)

used 2023 Audi Q5 car, priced at $30,312
2023 Audi Q5
used
Blue exterior
7-Speed Automatic S tronic
quattro
used 2023 Audi Q5 e car, priced at $34,792
2023 Audi Q5 e
used
Gray exterior
7-Speed Automatic S tronic
quattro
used 2023 Audi Q3 car, priced at $34,591
2023 Audi Q3
used
White exterior
8-Speed Automatic with Tiptronic
quattro
used 2023 Audi A5 Sportback car, priced at $35,392
2023 Audi A5 Sportback
used
White exterior
7-Speed Automatic S tronic
quattro
used 2025 Audi S5 Sportback car, priced at $55,481
2025 Audi S5 Sportback
used
Black exterior
8-Speed Automatic with Tiptronic
quattro
used 2025 Mercedes-Benz GLC car, priced at $40,495
2025 Mercedes-Benz GLC
used
Black exterior
9-Speed Automatic
RWD