Cheyne Brooks
Cheyne Brooks at #1 Cochran Subaru Monroeville

Cheyne Brooks | Page 14

Service Advisor

#1 Cochran Subaru Monroeville

4520 William Penn Highway
Monroeville, PA 15146

4.9
161 Reviews
4.9

161 Reviews

Write a Review

161 Reviews of Cheyne Brooks

March 08, 2025

Dealership Rating
Employee Rating

I brought my car for Oil change, without appointment. I didn’t have to wait, it was done fast. More

by Alex
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 11, 2025

#1 Cochran Subaru Monroeville responded

We're happy to help get you back on the road! Please let us know if you need anything else- we hope to see you again.

March 07, 2025

Dealership Rating
Employee Rating

The loaner vehicle made it very convenient to have the our car serviced and inspected. Carl kept us informed the entire time. Great Service! More

by JZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 11, 2025

#1 Cochran Subaru Monroeville responded

Thanks for the great review! It's our pleasure to help. We hope to see you again!

March 07, 2025

Dealership Rating
Employee Rating

Misunderstood sales rep multiple time. Wasnt happy that 3 tires were set at 41psi 1 at 31., the one ai 31 went flat the next day.waited 3 hours for maintenance to fix a flat. More

by art.s
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Mar 11, 2025

#1 Cochran Subaru Monroeville responded

Thank you for taking the time to share your concerns with us- we apologize for any miscommunication or inconvenience. If there is anything that we can do to assist in reaching a resolution, please don't hesitate to reach out to us directly. We are here to help.

March 05, 2025

Dealership Rating
Employee Rating

They have taken care of my subaru for the past 4 years, I have no complaints! More

by Ebony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Connor Williams

Mar 07, 2025

#1 Cochran Subaru Monroeville responded

Thank you for making us your service home! We look forward to serving you again.

March 03, 2025

Dealership Rating
Employee Rating

Quick and easy. Did a thorough job and I appreciate the video review, and everyone was great to work with. More

by andreahc7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 04, 2025

#1 Cochran Subaru Monroeville responded

Thanks for the great review! We're especially glad to hear you enjoyed our technician video feature. We hope to see you again!

March 02, 2025

Dealership Rating
Employee Rating

Try to charge me for things I know I don't need. Tried telling me I needed all new tires when 2 were brand new. Had it in and found out 2 weeks later my expectation was up. Like they couldn't do tha More

by ahyatt2087
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Mar 04, 2025

#1 Cochran Subaru Monroeville responded

Thank you for sharing your feedback with us- we apologize for any miscommunication regarding recommended services, and will look into this internally to address for the future. We hope for another opportunity to better serve you.

March 01, 2025

Dealership Rating
Employee Rating

The staff are friendly and professional and answered all of my questions. Service was completed in a timely fashion. More

by gmkubrin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 04, 2025

#1 Cochran Subaru Monroeville responded

We're happy to help! We appreciate you choosing us, and hope to see you again.

February 27, 2025

Dealership Rating
Employee Rating

Friendly and efficient. Great experience with all the people working here. Highly recommend to others. More

by janec123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 01, 2025

#1 Cochran Subaru Monroeville responded

Thank you for recommending us! We appreciate the kind words, and hope to see you again.

February 26, 2025

Dealership Rating
Employee Rating

Quick and friendly service, no problems with scheduling an appointment, nice lounge area with coffee and tea! More

by e.court93
Recommend Dealer
Yes
Feb 26, 2025

#1 Cochran Subaru Monroeville responded

Thanks for the great review! It's our pleasure to provide you with the service you need. We hope for an opportunity to work with you again!

February 22, 2025

Dealership Rating
Employee Rating

The service department treated me very well, they were fast and efficient in working on my car. More

by n3xvt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 23, 2025

#1 Cochran Subaru Monroeville responded

We're happy to help get you back on the road! Please let us know if there's anything else we can do to assist. We hope to see you again!

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