Chauncey Andrews | Page 3

The service on my 4Runner is always efficient and thorough. The service advisors and techs are very knowledgeable. The staff is always kind and welcoming. thorough. The service advisors and techs are very knowledgeable. The staff is always kind and welcoming. More

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Over the last 3 years the service have been bad . I have been a loyal customer since 2015. Chelsea Andrews does a good job but the service there is absolutely the worst I’ve had numerous issues prob I have been a loyal customer since 2015. Chelsea Andrews does a good job but the service there is absolutely the worst I’ve had numerous issues problems. I’ve had a lot of people that I’ve sent to you to buy vehicles but I would not recommend you for service to anyone. More

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Great customer service and I will come back just for my service advisor chauncey andrews service advisor chauncey andrews More

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The associates have always been courteous and professional towards me. My Service Advisor, Chauncey, keeps me abreast of what my car needs and answers all my questions. professional towards me. My Service Advisor, Chauncey, keeps me abreast of what my car needs and answers all my questions. More

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I never have an issue with Arlington Toyota. I’ve bought two tundras from them. One reason is because of the professionalism and curtesy. I’ve bought two tundras from them. One reason is because of the professionalism and curtesy. More

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Professional and polite service and work performed. Courtesy transportation provided without additional charge. I was well informed. Courtesy transportation provided without additional charge. I was well informed. More

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Everyone was very friendly. I have always had great service at this dealership I would recommend this place to all I meet I have always had great service at this dealership I would recommend this place to all I meet More

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Good experience excellent costumer service always on time I will use it all the time I will use it all the time More

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Usually the service is exceptional however today even though I had a 7 am appt my car was overlooked and not serviced timely. It was almost 9 before I checked out. Later that day I noticed that one item though I had a 7 am appt my car was overlooked and not serviced timely. It was almost 9 before I checked out. Later that day I noticed that one item from the 50K maintenance wasn’t addressed. The drivers installation mat wasn’t connected on the left side. Seems that the turn bolt is missing and the carpet piece won’t stay in place. Seems that would be an item to discuss with me snd see if a part could be ordered to fix the situation. I’m waiting on a return call from the advisor who assisted me, Rande Kristiansen. More

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Chauncey in the service department is great! He tells you what you need and if it can wait. He tells you what you need and if it can wait. More

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