Chase Wood | Page 14

Glenn Polk Chevrolet of Sanger responded

Love hearing this, Renna. Consistent, excellent service whether it is routine maintenance or tracking down a tougher issue is what we work hard to deliver every time. Chase does a great job leading the service team and taking care of people, and I appreciate you recognizing him and trusting us again and again. Happy New Year.

Glenn Polk Chevrolet of Sanger responded

Thank you for sharing this. I am glad the team was timely, communicative, and professional, and hearing that you plan to use our services again and recommend us to your friends truly means a lot. We appreciate your trust and support. Merry Christmas.

Glenn Polk Chevrolet of Sanger responded

Thank you for sharing this. I am glad you had a great experience with our service team, from the advisors to the techs, and that everything came together the way it should. Hearing that you would certainly use us again means a lot, and we truly appreciate your trust and support. Merry Christmas.

Glenn Polk Chevrolet of Sanger responded

Thank you, Deon. I really appreciate you sharing this and I am glad your issue was handled efficiently and left you feeling completely satisfied. Chase does an excellent job reassuring people, communicating clearly, and staying on top of every detail, and it means a lot to hear how much that mattered during your visit. Your recommendation and trust do not go unnoticed, and we are grateful for the opportunity to take care of you. Merry Christmas.

Glenn Polk Chevrolet of Sanger responded

Thank you, Rusty. That small town feel with first-class service is something we take a lot of pride in, and I am really glad our service department was there for you when you needed help. We appreciate your trust and are always here when you need us. Merry Christmas.

Glenn Polk Chevrolet of Sanger responded

Thank you for sharing this. I’m glad to hear our team made your experience such a positive one and took great care of you. Friendly, attentive service is what we aim for every single day. We appreciate you choosing us and hope to see you again down the road. Merry Christmas.

Glenn Polk Chevrolet of Sanger responded

Thank you for sharing this. I’m glad to hear Chase worked hard to track down the issue and see it through. He takes a lot of pride in doing things the right way, and I appreciate you recognizing his effort. We’re grateful for the opportunity to help. Merry Christmas.

Glenn Polk Chevrolet of Sanger responded

Thank you for sharing this. I’m really sorry we fell short for you on the timing and that the pricing went up slightly. We are trying to keep cost increases to a minimum and will continue to monitor them daily. Three days for a small concern and an oil change is longer than it should have been, and I understand how that can be frustrating. I appreciate you pointing it out so we can take a closer look at where the delay happened and tighten things up for next time. We value you choosing us for service, and I hope we get the chance to give you a smoother experience on your next visit.

Glenn Polk Chevrolet of Sanger responded

Thank you, Mark. Chase really does an amazing job taking care of people, and it means a lot to see you recognize his effort. We appreciate you choosing us and trusting our team with your vehicle. Always glad to help keep you rolling.

Glenn Polk Chevrolet of Sanger responded

Thank you for sharing this. I love hearing that our sales, finance, and service teams all played a part in making the experience feel easy and comfortable. Justin does an outstanding job taking care of people, and Chris always brings a calm approach to paperwork. And I know Chase will be grateful to hear how much you trust him with your vehicles. We’re blessed with a great group here and comments like yours remind us why we do what we do. Glad you’re part of the GP family.