Charmaine Brown | Page 38
Service Receptionist
McLoughlin Chevrolet
16700 SE McLoughlin Blvd.
Milwaukie, OR 97267
Dealership Experience
21 yrs, 9 mos
Industry Experience
26 yrs, 3 mos
Languages Spoken
English
419 Reviews
Write a Review419 Reviews of Charmaine Brown
November 24, 2019
You should be so lucky Who calls for an appointment on Friday? All the repairs are completed on Saturday. The charges are zero because they're all under warranty. It is n Who calls for an appointment on Friday? All the repairs are completed on Saturday. The charges are zero because they're all under warranty. It is not about luck at McLoughlin Chevrolet. They're doing it every day. More
Other Employees Tagged: John Orlowski
November 23, 2019
Engine light was on We were going to bring the car back on the following Monday. However, when I was driving home, I noticed the engine light was off. I called Don when I We were going to bring the car back on the following Monday. However, when I was driving home, I noticed the engine light was off. I called Don when I got home and told him. He said sometimes a glitch will happen. The engine light has not come on since...guess he was right. More
Other Employees Tagged: William Brace, Don Cohen
November 08, 2019
Thank you! It was the first service other than an oil change. Very happy how easy it was to get in and out with a mix of work on the car. Warranty and recall re It was the first service other than an oil change. Very happy how easy it was to get in and out with a mix of work on the car. Warranty and recall repairs done. More
Other Employees Tagged: John Orlowski
November 04, 2019
Battery died After I got my Tahoe running again, I took it directly to my service tech Don. He got me in as soon as possible and replaced the battery (still under After I got my Tahoe running again, I took it directly to my service tech Don. He got me in as soon as possible and replaced the battery (still under warranty) with a new one. I had to wait a little while which was not bad considering I just dropped in without an appointment. Appreciate it Don. Thank you for 11 years of great service. More
Other Employees Tagged: Don Cohen
October 17, 2019
Service customer for over 20 years. my new Chevrolet go to place. Nice folks and knowledgeable as well. I have purchased three vehicles from them. Always customer for over 20 years. my new Chevrolet go to place. Nice folks and knowledgeable as well. I have purchased three vehicles from them. Always reasonable. More
Other Employees Tagged: Don Cohen
October 08, 2019
Don is a helpful person Don was helpful in the process. Unfortunately, it was a big repair that took two weeks. He tried to make it less painful and difficult. Don was helpful in the process. Unfortunately, it was a big repair that took two weeks. He tried to make it less painful and difficult. More
Other Employees Tagged: Don Cohen
September 05, 2019
First Visit All staff were friendly, professional, attentive and well organized. Another customer waiting in the lobby had very positive feedback as well. It was All staff were friendly, professional, attentive and well organized. Another customer waiting in the lobby had very positive feedback as well. It was a positive first experience. More
Other Employees Tagged: James McLean, Bryce Moilanen, John Orlowski
July 26, 2019
Straight forward and professional My only disappointment was paying almost $12.00 EACH for spark plugs -- really, guys! Isn't that a bit expensive? Otherwise, I was treated well and My only disappointment was paying almost $12.00 EACH for spark plugs -- really, guys! Isn't that a bit expensive? Otherwise, I was treated well and with real professionalism. Car is running superbly! As good as it was, I hope I don't havvisit any time soon! More
Other Employees Tagged: John Orlowski
July 26, 2019
A Great Experience Being that our purchase at this dealership went so well, we also elected to make the long drive to experience their service department as well. Everyt Being that our purchase at this dealership went so well, we also elected to make the long drive to experience their service department as well. Everything went smooth as can be from calling in the appointment to completion of the service. Entire staff was professional and super welcoming. That said, we will continue to use them for all our service needs regardless having the convenience of another dealership closer to home. Thank you folks for proving a relationship is indeed vital to a great overall experience! More
Other Employees Tagged: Don Cohen, Elliott Dawson, John Orlowski, Brian Sallee
July 20, 2019
Timely service while I waited Don and his team did a wonderful job in getting my service done in a timely manner, despite being short handed in the the service department the day Don and his team did a wonderful job in getting my service done in a timely manner, despite being short handed in the the service department the day of my appointment! Don and Charmaine are always very helpful and extremely pleasant to work with! More
Other Employees Tagged: Don Cohen
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