Charmaine Brown
Charmaine Brown at McLoughlin Chevrolet

Charmaine Brown | Page 15

Service Receptionist

McLoughlin Chevrolet

16700 SE McLoughlin Blvd.
Milwaukie, OR 97267

Contact Me
4.7
395 Reviews

Dealership Experience

21 yrs, 2 mos

Industry Experience

25 yrs, 8 mos

Languages Spoken

English English

4.7

395 Reviews

Write a Review

395 Reviews of Charmaine Brown

May 26, 2023

Dealership Rating
Employee Rating

Service was fast and courteous, and my repairs were completed as promised. Every commitment fulfilled with a smile. The paperwork was complete and easy to follow. More

by John B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kayla Ryan-Seals

May 10, 2023

Dealership Rating
Employee Rating

Personal and professional in customer service. Kept me advised on everything. Very kind and checked on you even in the waiting area. More

by AJJWATHOME7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kelsea Crownover

April 07, 2023

Dealership Rating
Employee Rating

They were late on servicing. The service receptionist was rude. The driver of the shuttle was great. The sales receptionist was sweet because she had to run back to the service d More

by ronlyndifede
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Kayla Ryan-Seals

April 06, 2023

Dealership Rating
Employee Rating

There were 2 things I was not satisfied with. I saw my car being taken into service after I’ve waited for almost 1.5 hours and I was told the cost would be around $85.00 but was charged over $90. More

by SUSANDEETER
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Apr 08, 2023

McLoughlin Chevrolet responded

It is disappointing for us to hear that your experience was anything less than great. Please reach out to us at your earliest convenience so we may further assist you in working towards a resolution. McLoughlin Chevrolet (888) 252-4048

March 13, 2023

Dealership Rating
Employee Rating

Oil change and tire rotation was done in a timely manner. I was there about 1 hour. Very happy with the service. More

by RANDY.L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 17, 2023

McLoughlin Chevrolet responded

Randy, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

March 06, 2023

Dealership Rating
Employee Rating

Kelsea is always very good about communication and the timeline of the service. She could be having the worst day but you will never notice it on her - she's always smiling and always positive. More

by Pat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kelsea Crownover

Mar 10, 2023

McLoughlin Chevrolet responded

We're happy you found our staff to be so supportive during your experience here at McLoughlin Chevrolet. Please let us know if there is anything else we can do for you; we are more than happy to help!

February 09, 2023

Dealership Rating
Employee Rating

Great service. Would be great to not have to have a 15 word minimum to post More

by SPAM0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kayla Ryan-Seals

Feb 12, 2023

McLoughlin Chevrolet responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

January 25, 2023

Dealership Rating
Employee Rating

I had a friendly efficient experience. I Will gladly go back. If you have a Chevy vehicle stop by for great service. More

by NOLAN.WATERS.KINNEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kelsea Crownover, Christie M

Jan 30, 2023

McLoughlin Chevrolet responded

We are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

January 08, 2023

Dealership Rating
Employee Rating

Kelsea was very professional and a pleasure to work with. I would work with her again. More

by tabacent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Skyla Crabtree, Kelsea Crownover

Jan 11, 2023

McLoughlin Chevrolet responded

We are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

January 05, 2023

Dealership Rating
Employee Rating

I was not impressed with the communication with the service representative during the repair of my 2019 Silverado. Customers can't reach you. Poor automated phone prompts. Long wait times. Being transf More

by jwsirmons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Rashad Holt

Jan 10, 2023

McLoughlin Chevrolet responded

We apologize that you have not heard back from anyone at the dealership. A member of our staff will be reaching out to you shortly. We appreciate your business and look forward to speaking with you soon.

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