Charlotte Myers | Page 2

Beware of the Collision Center I dropped my vehicle off for a 3-4 day minor repair and they had a total of 6 days to work on it because I was out of town. When I called to pick it u I dropped my vehicle off for a 3-4 day minor repair and they had a total of 6 days to work on it because I was out of town. When I called to pick it up the following week, it was incomplete. Not only was that a severe inconvenience, but the next day, I find out that it was hit by another customer while it was there. They don't know what day that occurred, but they have the insurance information....yet never filed the claim...never filed a police report...and DID NOT CALL ME WHEN IT HAPPENED. Getting the run around and conflicting stories of what occurred and why I wasn't notified. Shady way to run a business. They sat on it and keep saying they had no idea it was my car so that they could tell me. If they can't keep straight who owns what vehicle then I don't trust them to work on anything I own. No accountability and they hoped that the insured would report it wasting valuable time it getting anything resolved. Will never go back. More

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