Charlie Epting | Page 8

I hadn’t had an experience at a dealership as pleasant and seamless as this one. Charlie was so kind and knowledgeable, and only wants what is in your best interest. I couldn’t have asked for a better hum and seamless as this one. Charlie was so kind and knowledgeable, and only wants what is in your best interest. I couldn’t have asked for a better human being to work with! More

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The dealership overall was pleasant and our experience purchasing a new car was very positive. Our sales rep, Charlie, was a delight to work with - knowledgeable, professional and fun! purchasing a new car was very positive. Our sales rep, Charlie, was a delight to work with - knowledgeable, professional and fun! More

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Charlie's the best! Very kind very helpful and understanding. Mazda is a great dealership! Very kind very helpful and understanding. Mazda is a great dealership! More

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Charlie is fantastic! From the beginning he was very complimentary and kind towards my son and I. He shared great stories and pictures of his stellar military career durin From the beginning he was very complimentary and kind towards my son and I. He shared great stories and pictures of his stellar military career during our long wait. He respected every word I said and our limits on making a deal. This was my 18 year old son’s very first purchase on his own, he secured his own financing ahead of time. Charlie respected that, he was more like a human and a fellow parent than a salesman. I wish I could say that for the finance guy in the back. I hope they’re not all the same. It was very sales pitched, even though we were supposed to to be done and signing papers, he was aggressive for a sale of their maintenance packages expecting my son to over extend himself and pay interest on garbage packages. He wanted to re pull my son’s credit and shop for financing when we were already done. It felt really greedy. When I finally put my foot down that we were not interested in anything except signing, his attitude changed to cold and basically rude. He stole the joy from us during an important and special moment for our son just for his own gain. No thank you, means no thank you. Thankfully we had such wonderful treatment from Charlie, he overall made the experience a pleasure. As it should be. If you happen to see Charlie, don’t forget to thank him for his service. 🇺🇸🫡 More

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Great and very informative experience! We picked the perfect vehicle with all of the features I wanted within my price range. Charlie was very fun to work with and shared many of his trave We picked the perfect vehicle with all of the features I wanted within my price range. Charlie was very fun to work with and shared many of his travel stories with us. Great experience! Highly recommend. More

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From the monent I stepped onto to the dealer, someone was opened the door for us and welcoming with a big smile. Mr. Charlie is knowledgeable, professional, patient. He listened attentively to my needs, di opened the door for us and welcoming with a big smile. Mr. Charlie is knowledgeable, professional, patient. He listened attentively to my needs, didn't pressure us. The manager and other staffs are very kind, friendly also. I had an outstanding experience at Ferman. I definetely recommend this dealership, Mazda, and Charlie to other dream car buyer. More

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Charles is professional, gentle, carering, fun and friendly person I ever met at car dealerships friendly person I ever met at car dealerships More

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Had a fantastic experience and felt no pressure. Everything was clear and concise! I have purchased many new cars as well as a few used in my day. This was my first Mazda, and now I am Mazda for lif Everything was clear and concise! I have purchased many new cars as well as a few used in my day. This was my first Mazda, and now I am Mazda for life! More

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Mr Charlie is the best thank you for all your help on my new vehicle new vehicle More

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Charlie was by far the best salesperson I encountered on my first new car buying journey. He was very knowledgeable on all the features the CX-5 had to offer, did not pressure me to buy and very communicati my first new car buying journey. He was very knowledgeable on all the features the CX-5 had to offer, did not pressure me to buy and very communicative with me until I came back to buy. If you’re in the market for a Mazda, definitely stop by Ferman Mazda and ask for Charlie. You won’t be disappointed! More

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