Charles Clarke IV

Everything from start to finish about this dealership is bad… Anybody can feel free to private message me and I will explain everything… From the Sale to me taking my car in for an oil change and coming out bad… Anybody can feel free to private message me and I will explain everything… From the Sale to me taking my car in for an oil change and coming out with my semi new car vibrating… My car was not vibrating on the way to get my oil changed nor had it ever vibrated. When I left there, my car was vibrating so bad… I took it back. They said that my rims were bent on the inside, which I don’t live in a bad area or an area with potholes or anything like that… Then the double warranties that I purchased, they said were no good for that or even my rearview mirror… Like I said, this has been terrible from start to finish… When I was purchasing my car, I was in the process of moving the person who told me about getting my car registered said I could not register it out of state and had an entire misinformation… The salesman was so rude to be honest I didn’t even want to go there for my oil change but you get your first oil change free… So that’s where I went. This is a long story that I can’t make short. They are terrible. They are grimy. They are greedy. They are just scam artist and like I said anyone can feel free to private message me and I would share the actual factual details of whatever you want to hear… I would never purchase oxygen from them if my life depended on it at this point. When I say that I purchased a bumper-to-bumper and a drivetrain warranty for them to tell me it doesn’t cover tires. It doesn’t cover my rearview mirror. It didn’t cover the rims… After they told me that I wouldn’t have to spend a dollar on this car until 2029 that’s why I purchased the warranties….. I actually may very well look into a lawsuit to be honest with you, but even if I don’t have the energy to do that I’m going to tell anyone and everyone that I can More

by DNAKSKI Verified Customer Verified Customer

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I can’t say enough good things about the team at Findlay Acura. Tanya, Charles, Melvin, and Cruz were absolutely incredible to work with on the out-of-state purchase of my new 2024 Acura ZDX. From start to Acura. Tanya, Charles, Melvin, and Cruz were absolutely incredible to work with on the out-of-state purchase of my new 2024 Acura ZDX. From start to finish, they made what could have been a complicated process feel seamless and genuinely enjoyable. Not only did they track down the exact car I was looking for and work hard to secure a very competitive purchase price, but their support didn’t stop at the sale. Tanya and Melvin went above and beyond to answer every question I had — from charging and tech setup to accessories — long after the paperwork was done. That level of follow-through is rare and deeply appreciated. A special thanks to Cruz in the finance department, who made the paperwork process smooth and efficient, allowing my wife and me to get on the road quickly for our long drive back home. It was clear the whole team cared about making our experience easy, transparent, and stress-free. This was truly one of the best car-buying experiences I’ve ever had. I’d enthusiastically recommend the Findlay Acura team to anyone — they combine professionalism with genuine customer care, and it really shows. More

by rjgersch Verified Customer Verified Customer

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The experience of as fantastic until the end. Would never deal with the Finance Mgr again. Very aggressive, bullying and verbally abusive. He should not be dealing with the public. No one sho Would never deal with the Finance Mgr again. Very aggressive, bullying and verbally abusive. He should not be dealing with the public. No one should be treated like that when spending quite a bit of money buying a luxury car. More

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Outstanding customer service. Very professional and definitely happy with my vehicle. Thank you Findlay Acura Henderson. Very professional and definitely happy with my vehicle. Thank you Findlay Acura Henderson. More

by Rondalyn.hose Verified Customer Verified Customer

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Customer service was fantastic,staff was very tentative and provided us with all the information we needed. and provided us with all the information we needed. More

by emir Verified Customer Verified Customer

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Easily the best car buying experience I’ve ever had. I was searching for a car that fit my requirements for several months and had some of the worst experiences at dealerships across the country. Charli I was searching for a car that fit my requirements for several months and had some of the worst experiences at dealerships across the country. Charlie at Findlay really salvaged the whole car buying experience for me. Had a great time hanging out with him while checking out and discussing the car. They were fair and accommodating on price negotiations. Truly none of the fake warmth and welcoming you expect at car dealerships. Just a bunch of great, genuine people. Thanks again Charlie! More

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