Chan Sorm | Page 4

Overall a good experience. Wish the staff was more knowledgeable about electric vehicles, particularly the one I was buying. They did try to accommodate many of my requests dur Wish the staff was more knowledgeable about electric vehicles, particularly the one I was buying. They did try to accommodate many of my requests during the negotiation period. There was one main concern I had after purchase where I took the car to get a top to bottom checkup and came back with a red flag where the shop I took the car to noticed some after-market parts that had some wear and tear. Felt like the manager I dealt with at Autobahn was very defensive and the interaction wasn't as pleasant now that I had signed the contract. Also, the maintenance and work done to the car wasn't as forthcoming or clear. My advice is to ask for receipts for all the work the dealership says they have paid for and take the vehicle for an inspection before purchasing to clear all doubts and potential misunderstandings. The sales agent I dealt with was attentive and did work hard to win my business, which I appreciate. More

by Omargain Verified Customer Verified Customer

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I purchased a beautiful convertible from Autobahn USA in Dedham. I first test drove the car when it just arrived at the dealership. Even before they have posted any pictures online. There were no pressure t Dedham. I first test drove the car when it just arrived at the dealership. Even before they have posted any pictures online. There were no pressure throughout the dealing process. I had requested some items that was not on the car and a couple of minor autobody work to be done. After a couple of weeks and some persuasion, Marc came through and delivered a practically brand new looking car. Chan emailed me documents for me to get a temporary plate to save me a trip. Cory approved some of my requests quickly. More

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Very friendly, to the point, gets the job done. Very informative and open to any questions. They even followed up with me to make sure I didnt have any new questions or concerns about my vehicle. Very informative and open to any questions. They even followed up with me to make sure I didnt have any new questions or concerns about my vehicle. Highly recommend! More

by andreamiller74.am Verified Customer Verified Customer

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We had a good experience with the dealership. They were courteous and addressed our concerns in a timely manner. They were courteous and addressed our concerns in a timely manner. More

by kalyan_u Verified Customer Verified Customer

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The dealership made the process easy and it went smooth. I am from out of town and the vehicle I bought was delivered safely and on time. First time buying a car from a different state but the salesman Chan I am from out of town and the vehicle I bought was delivered safely and on time. First time buying a car from a different state but the salesman Chan made me feel at ease. Good job. More

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Very friendly, knowledgeable, and professional! 1 2 3 4 5 6 7 8 9 10 1 2 3 4 5 6 7 8 9 10 More

by corina2 Verified Customer Verified Customer

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Chan and Leo worked soooo hard to get me into the car I wanted and they honestly was the most truthful and straightforward salesman I ever met. They actually seen me as a human and not commission wanted and they honestly was the most truthful and straightforward salesman I ever met. They actually seen me as a human and not commission More

by sarahvalmond Verified Customer Verified Customer

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I just want to say that it’s nice to see that customer service does still exist in todays society. I feel as though customer service is a thing of the past but not at autobahn, I couldn’t have ask for a b service does still exist in todays society. I feel as though customer service is a thing of the past but not at autobahn, I couldn’t have ask for a better car shopping opportunity and lord knows I don’t like any type of shopping. Thanks again to autobahn for a great car shopping experience. More

by nicholaslacivita Verified Customer Verified Customer

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Pain free and easy purchase. The staff was friendly and attentive. Couldn't have asked for an easier process./ Kc The staff was friendly and attentive. Couldn't have asked for an easier process./ Kc More

by 253wee Verified Customer Verified Customer

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Our experience with Autobahn was great, all the members (they work as a TEAM) were professional, response and understanding. They were able to obtain the vehicle we were seeking at fair price. (they work as a TEAM) were professional, response and understanding. They were able to obtain the vehicle we were seeking at fair price. More

by bmaconbell Verified Customer Verified Customer

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