Chan Coleman | Page 27

Outstanding Customer Service! I have to say that a success of an (product/service) organization depends on the first impression from the staff as a whole, from sales team to servic I have to say that a success of an (product/service) organization depends on the first impression from the staff as a whole, from sales team to service team etc, and I have to say that Toyota of Sanford has exceeded all my expectations when service for my vehicle is needed. From the service team, Jeff is my Customer Service Rep and every time I have a service request for my vehicle he's the most professional and humble person I have ever met, he wait on me with open arms and smiles, a very pleasant service advisor to deal with, and for sure he listens to my concerns all the time and take care of business asap. Jeff has an outstanding personality and professionalism that makes me bring my car for service all the time without hesitation. Thanks Jeff!! More

by RAFAELORTEGA10 Verified Customer Verified Customer

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Service dept. Always get excellent service. Chan Coleman is an exceptional employee in the service dept. and is always polite and helpful. Would recommend this deal Always get excellent service. Chan Coleman is an exceptional employee in the service dept. and is always polite and helpful. Would recommend this dealership. thanks More

by GCHAMPION5647 Verified Customer Verified Customer

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Satisfied Customer I went in too get my 40000 mile service done I had a pleasant experience the service department has always made me feel very welcome when I'm there an I went in too get my 40000 mile service done I had a pleasant experience the service department has always made me feel very welcome when I'm there and I'm always very comfortable and I got to see my favorite salesman yesterday Ryan Spencer he is always so nice when I go there always recognizes me and calls me to see how I'm doing and see how the car is doing and I really appreciate that and I definitely would recommend anyone looking for a car to go to Fred Anderson Toyota of Sanford because the staff is very friendly and always willing to help and I really appreciate that they're not pushy like some sales centers, you go to and they want you to buy what they pick out,but not at Fred Anderson you go and you look when you're ready then someone will come and work with you. And I have to thank Geoffrey for taking care of me yesterday getting me checked in and making sure I was comfortable in the break room and coming back to get me checked out he was very courteous very kind and shook my hand which you don't find that at many places and thanked me for coming in and shook my hand as I left and wish me a great day those are the kind of things that you look for and it makes you want to keep coming back so thank you for great customer service. More

by Road Runner1960 Verified Customer Verified Customer

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Frank Black - 25,000 mile check - Prius V - 2015 My auto was received politely and appropriately. I was advised that my service would take from one (1) hour to one and one half hours 1and&1/2. The s My auto was received politely and appropriately. I was advised that my service would take from one (1) hour to one and one half hours 1and&1/2. The service was done in slightly less than one hour. The auto was washed and returned to me. All of the persons with which I dealt were cordial and very polite. More

by FBLACK1938 Verified Customer Verified Customer

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Rating Very good. I like the Sanford Toyota dealership and the service department. I have been dealing with them for years and plan on dealing with them for Very good. I like the Sanford Toyota dealership and the service department. I have been dealing with them for years and plan on dealing with them for years to come. More

by SRO95 Verified Customer Verified Customer

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Oil change My Toyota need a new blower motor, but they haven’t the part in the agency. I felt the service person a little bit stressed. My Toyota need a new blower motor, but they haven’t the part in the agency. I felt the service person a little bit stressed. More

by igarcia8203 Verified Customer Verified Customer

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My car was done in one day My transmation went out and never knew it and they give me a new car to drive for a day and fix my car the next day. Driving that new car makes me wan My transmation went out and never knew it and they give me a new car to drive for a day and fix my car the next day. Driving that new car makes me want to buy another car. More

by SARINABROOKS33 Verified Customer Verified Customer

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Very Nice Service Department I have a 2006 Tacoma and have been taking my truck in for service to Sanford since I moved here in 2013. Any type of service I needed they get the job I have a 2006 Tacoma and have been taking my truck in for service to Sanford since I moved here in 2013. Any type of service I needed they get the job done. The service advisors, Paula, Russell, Chan and Kyle have been very helpful and I would highly recommend this service center. More

by Mrs. Lee Verified Customer Verified Customer

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Toyota service in Sanford, NC. Good service department. Attentive to your auto issue and competent work! I have been a customer since 2009. Service department does good work! I'll b Good service department. Attentive to your auto issue and competent work! I have been a customer since 2009. Service department does good work! I'll be back. More

by HEFFONE Verified Customer Verified Customer

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Amazing experience I love this service department!! Always amazing. Very honest and always pleasant. Tells you exactly what your vehicle needs and why it needs them. Gr I love this service department!! Always amazing. Very honest and always pleasant. Tells you exactly what your vehicle needs and why it needs them. Great Job! More

by LDubya0822 Verified Customer Verified Customer

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